Responsibilities

• Oversee Zola’s voice and tone, editing for consistency across all marketing channels and product UX flows.
• Write clear, compelling, and concise copy that drives product adoption and builds brand loyalty across our site, app, and marketing platforms.
• Partner with product, marketing, and business teams to develop features and campaigns that serve our couples, guests, and vendors.
• QA and regularly audit copy to spot inconsistencies and create optimizations across the entire user journey.
• Maintain and develop Zola’s voice and tone, copy process, and the style guide.

Requirements

• 6+ years of experience writing and editing copy (previous UX experience a plus)
• A portfolio featuring a mix of high-level brand campaigns and relevant work across all social platforms.
• Exceptional verbal and written communication skills with a strong handle on grammar and syntax.
• Strong problem-solving and critical-thinking skills, with a passion for user-centered design.
• Must thrive in a fast-paced environment and be able to work both independently and as part of a team.
• Experience with AI writing tools and a willingness to integrate them into your workflow

Preferred

• Excited to encourage couples to join the Zola world and drive them to use our services through both compelling storytelling and clear product guidance.
• Comfortable switching gears between left-brain and right-brain thinking. You’re able to apply your creativity to business and product objectives alike.
• A creative partner who can work with design counterparts to craft cohesive visual and verbal storytelling that feels modern, elevated, and true to the Zola brand.
• Efficient and detail-oriented. You prefer using two words over four and have an eagle eye for catching typos, misspelled words, and grammatical errors.