Responsibilities

• Technical Enablement & Developer Hub: Lead the strategy, architecture, and authoring for our developer hub, API specs, integration guides, and customer help resources—translating complex backend workflows into logical, accessible documentation.
• GTM & Demand Gen Messaging Alignment: Partner directly with Marketing to co-build core messaging platforms, terminology standards, and voice-and-tone frameworks, ensuring unified positioning across product enablement, demand generation campaigns, and sales collateral.
• Cross-Functional Bridge: Connect Engineering, Product Design, Customer Success, and Marketing to synchronize product rollouts and guarantee that marketing campaign promises directly match product enablement and onboarding realities.
• AI-Augmented Velocity: Integrate modern AI workflows to offload routine writing and content synthesis execution, focusing your bandwidth on high-impact technical narratives, content development plans and strategic enablement assets.
• Data-Driven Outcomes & Design Culture: Treat documentation as a product by tracking engagement metrics to accelerate self-service adoption and time-to-market value, while actively contributing to our collaborative design culture.

Requirements

• Experience: 5+ years of digital content strategy, technical writing, or product enablement experience in a B2B SaaS or PropTech ecosystem. Proven track record of partnering with Product Marketing and Demand Gen teams to author messaging platforms and align product narrative across go-to-market channels
• Portfolio: A portfolio demonstrating technical documentation systems, developer hub content, product enablement materials, and clear, structured writing that simplifies complex technical subjects.
• Autonomy: Proven ability to operate independently. You don't wait for step-by-step instructions; you identify documentation gaps, partner directly with subject matter experts, and deliver polished output end-to-end.
• Tools & AI Literacy: Proficiency with modern documentation hubs, CMS environments, and Figma, Claude, along with a forward-thinking comfort using AI writing tools to streamline production and elevate technical synthesis.
• Collaboration Style: An open, communicative partner who thrives in a scaling environment—someone who loves to brainstorm with engineers, align strategic vision with marketing counterparts, and ensure every customer touchpoint speaks with one coherent voice.
• Mindset: A curious, outcome-driven problem-solver who uses modern tools to elevate their thinking, balancing big-picture strategy with an obsessive attention to detail.

Benefits

• 100% coverage of employee’s health, dental and vision insurance with basic plan
• Up to 12 weeks of paid parental leave
• Up to 18 days annually of PTO & 10 holidays per year
• Dog-friendly office
• 401(k) match up to 4 percent
• Annual stipend for personal growth through our Grow475 program
• On-site amenities including a professional fitness center, flexible & modern workspace, coffee bar, happy hour taps & team member lounge