Responsibilities

• The Senior Communications Consultant leads communication strategy for complex, visible and high-priority corporate projects and divisional initiatives. This role helps frame the situation before moving to solutions, anticipates questions and business implications, and shapes messaging strategies that support enterprise priorities.
• The person in this role serves as a trusted advisor to business leaders and executives, offering clear counsel, strategic direction and high-quality content across audiences and channels. They bring organizational context, sound judgment and strong stakeholder relationships to influence direction, navigate ambiguity, reduce communication risk and advance work with purpose. They work proactively, own outcomes and follow through independently.
• Leads enterprise-aligned communication strategy for high-priority corporate projects, divisional initiatives and emerging needs across internal and external audiences. Partners with business stakeholders to clarify the objective, frame the communication challenge, define success and recommend a strategic approach before work begins.
• Anticipates questions, stakeholder needs, communication risks and opportunities, and provides senior-level counsel, strategic oversight and clear direction for planned and unplanned communications.
• Translates complex strategy, healthcare, policy and product information into communications that leaders, employees, members, providers and other stakeholders can understand and act on.
• Develops, refines and delivers executive-ready communications and integrated content across internal and external channels, including presentations, talking points, thought leadership, digital content, social media, web, printed materials, campaigns and go-to-market communications. Ensures messaging is audience-specific, strategically positioned, accurate, timely and aligned to enterprise priorities.
• Directs and coordinates cross-functional resources to advance communication plans, align messaging and manage review processes across critical business divisions
• Drives clarity on roles, timelines, approvals and deliverables to ensure communications are coordinated and effective. Surfaces risks, tradeoffs and dependencies early to keep work moving and ensure communications are coordinated, timely and effective.
• Provides guidance, coaching and mentorship to communications consultants and junior team members, helping strengthen strategic thinking, message development, stakeholder management and quality of deliverables.

Requirements

• Education Level : Bachelor's Degree in communications, journalism, marketing or a related field. In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
• Experience : 8 years professional communications experience.
• Sponsorship in US Must be eligible to work in the U.S. without Sponsorship

Preferred

• Previous health insurance experience.
• Good understanding of healthcare trends.
• An understanding of government regulations and experience dealing with government regulations.

Benefits

• In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).