Responsibilities

• Drive incremental revenue through managing a portfolio of clients.
• Be the go-to person for optimizations, troubleshooting problematic issues and assisting with pre/post-sales support
• Responsible for end to end resolution of tier 1-2 support issues, acting as escalation for the team.
• Programmatic expert who is accountable for driving performance across a group of clients, guiding technical development of junior campaign managers, and communicating performance narrative for larger, strategically important clients
• Have a strong pulse on both the day-to-day of campaign management while also ensuring they understand the higher level account strategy in mind.
• Drive process and communication improvements across account management, ad ops, sales and media planning
• Contributes to a summarized view of portfolio health, pacing, and performance to be provided to leadership.
• Responsible for creating recommendations to increase product usage and yield across subset of clients
• Design and execution of Test & Learn agendas, ensure testing plans are in support of campaign improvement and client growth.
• Mentors a team of campaign specialists ensuring high level of campaign execution

Requirements

• 3 - 5+ years in an ad operations role, optimizing campaigns on various DSPs (The Trade Desk, DV360, MediaMath, etc..)
• Experience with driving performance for various KPIs such as CTR, CPA, ROAS, and VCR
• Advanced proficiency in Excel (Pivot, Vlookup, Sumifs, Match, Index, etc.)
• Knowledge of 3rd party verification solutions (DoubleVerify, Integral Ad Science, MOAT)
• Knowledge of 3rd party ad servers and reporting (Doubleclick, Innovid)
• Experience with project management applications (Trello, Jira, Asana, etc)
• Experience using Inspect Element in browser to troubleshoot is a plus
• Excellent communication and interpersonal skills
• Ability to thrive in a fast-paced, dynamic environment

Preferred

• Experience using Inspect Element in browser to troubleshoot is a plus

Benefits

• Base salary of $100,000 - $120,000
• 100% company-paid health, dental, and vision coverage for you and your dependents
• Company-paid life insurance, short-term, and long-term disability
• Unlimited paid time off - we trust your discretion
• Opportunities for profit sharing, bonuses, and ownership
• 401k plan with company match
• Cell phone reimbursement