Responsibilities

• Maintain knowledge of Social Platforms & Optimizations to develop structured training plans, team competence, and standard procedures
• Oversee execution of multinational social campaigns and provide troubleshooting for campaign delivery and performance support
• Be able to conduct full analysis of campaign performance, optimizations, issues, etc.
• Deliver input on campaign goals, approaches, and methods to help establish success metrics
• Work with internal teams to provide clients with social media recommendations and optimization strategies that align with objectives
• Establish and uphold workflows for collaboration between internal teams and global support teams
• Maintain training resources and mentor staff within our global delivery network
• Partner with internal resources and external partners to stay abreast of industry and product updates, supporting implementation of best practices and continuous knowledge sharing
• Identify areas of opportunity to improve current procedures, and grow internal team capability

Requirements

• Bachelor’s degree
• 3+ years of online advertising experience, with professional experience in the Social space doing bid management, campaign management or digital operations
• Experience collaborating with global counterparts for support
• Experience buying and planning within Social platforms, Facebook, LinkedIn, Pinterest, Snapchat, Twitter, Reddit, TikTok, etc.
• Ability to prioritize and manage multiple deliverables & project timelines efficiently
• Deep understanding of Social metrics, how they interrelate so as to be able to guide the team to effectively leverage those levers
• Working knowledge of ad tech platforms, manual bidding platforms, APIs, etc.
• Strong relationship building, diplomacy, and decision-making skills with ability to think creatively
• Proficiency with Microsoft office suite

Benefits

• Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.