Responsibilities

• Provide strategic direction to clients and team
• Responsible for client satisfaction and meeting/exceeding deliverable goals
• Maintain client relationships through meetings, conference calls, general contact, meeting agendas, notes, reports, etc.
• Oversee account work for 2-3 team members (ranging from account coordinators to account executives), providing training, coaching, editing, mentoring and overall sound leadership
• Provide strategic, strong and consistent media results and measurement
• Handle crisis communications, as needed
• Identify stories and pitches; edit and write press releases, media alerts, photo captions, media pitches, etc.
• Develop and maintain solid relationships with journalists, bloggers and influencers
• Provide ideation and campaigns; participate in brainstorms
• Recommend, source and implement strategic events and partnerships
• Provide social media strategy, advice, research, campaign ideas and provide and/or supervise communications management
• Recognize and bring client issues to supervisor’s attention with a suggested solution
• Handle minor client issues independently
• Perform research and analysis of clients and the marketplace
• Stay on top of current industry news, trends and technology; attend events; network

Requirements

• Six to seven years work experience in travel/lifestyle PR; destination PR experience and agency experience is preferred
• Minimum one year in a supervisory capacity managing 1-2 junior team members
• Ability to adapt to fast-paced, multi-tasking, unique work environment
• You’re a self-starter with a proven ability to lead a team and work well independently
• You have experience resolving client issues quickly and efficiently
• Exceptional written and verbal communication skills
• Outstanding team player with a positive attitude
• Experience launching campaigns with non-client partners
• You have a solid portfolio of secured media coverage (national, magazine, newspaper, TV and digital wins)
• Comprehensive knowledge of the travel industry + media, including industry-appropriate bloggers and influencers
• Proven experience handling crisis a plus

Preferred

Benefits

• Purposeful Impact: Shape strategies that connect iconic and emerging luxury brands with high-value audiences worldwide.
• Inspired Culture: A warm, passionate, and intellectually vibrant team where bold thinking and collaboration are celebrated.
• Growth & Development: Clear pathways for professional growth, mentorship, and learning at the forefront of luxury marketing innovation.
• Exceptional Benefits: Competitive compensation, comprehensive health and wellness plans, unlimited PTO, and 401(k)