Senior Account Supervisor, Health Digital

New York, USA (Hybrid)

$60K/yr – $84K/yrSenior Level3+ years expFull time

Posted 5 months ago

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Job Summary

This role partners with senior digital leaders to shape digital strategies for health clients across channels, leads end-to-end content production, and collaborates across analytics, creative, and regulatory reviews. It requires 3+ years in digital marketing in healthcare and a related bachelor’s degree, with strong written and client management skills, and offers a broad benefits package.

Job Description

Responsibilities

  • Partner with senior digital leaders to develop digital strategies for health clients that convey critical information in a compelling way across a range of digital channels (web, social, paid media, sponsored content, etc.)
  • Demonstrate tactical proficiency in digital and social strategy, including creating and driving integrated execution plans; consistently produce high-quality digital communications content
  • Serve as daily client contact and digital/social strategist; address client issues thoughtfully and effectively
  • Oversee all stages of the digital content production process including coordinating process between Creative Director, Art Director, Copywriter, Producer, and Project Manager to create static and video social content for various pharma product milestones, congresses, campaigns, and more; participate in review and quality control of all social content
  • Partner with analytics team to develop results reports and learning agenda for social content
  • Build relationships with internal specialists (paid media, content, creative, planning, analytics, etc.) and senior stakeholders to meet client needs
  • Collaborate with account teammates on the submission of materials to through the client’s medical, legal, and regulatory review process, ensuring that deadlines are met
  • Be an expert in the latest digital platforms and best practices to translate strategies effectively within the digital ecosystem
  • Counsel clients and troubleshoot client and internal issues

Requirements

  • 3 + years of relevant experience in digital marketing and/or related fields including communications, advertising, public relations, media and publishing within the healthcare industry
  • Bachelor’s degree in a related field

Preferred

  • Broad understanding of digital marketing/communications for health brands, social media strategy, the latest trends and changes in digital as well as government policies regulating the health care industry
  • Experience working with healthcare and/or pharmaceutical companies
  • Experience effectively working on multiple sizable accounts and serving as the daily client contact simultaneously
  • Superior written and verbal communications skills with the proven ability to consistently make sounds judgments and effectively motivate and manage teams
  • Proven ability to manage large projects (including budgets) and teams simultaneously, function as a daily client contact, as well as develop and execute plans to meet client goals
  • Experience distilling complex scientific or medical language into simple communications
  • Demonstrated ability to delegate and accurately judge and edit the work of others. They should have excellent written and verbal communications skills and comfort and experience in delivering outstanding client service.
  • Experience working with pharmaceutical companies and possess familiarity navigating medical, legal, and regulatory review processes

Benefits

  • DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.
  • annual bonuses, a Paid Time Off policy, and region-specific benefits
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Edelman

Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead, act with certainty and earn the lasting trust of their stakeholders. We develop powerful ideas and tell magnetic stories that move at the speed of news, make an immediate impact, transform culture and spark movements. Since our founding in 1952 by Dan Edelman, we have remained an independent, family-run company. We use our profits to strengthen our business, provide our employees with opportunities to grow, advance our industry, and serve as a responsible citizen of the world. Every day, we strive to live and work by a long-held set of core values: the pursuit of excellence, the freedom to be curious, the courage to do the right thing, and a commitment to improving society. Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

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