Senior Account Supervisor, Client Experience

New York, USA (On-site)

$90K/yr – $120K/yrSenior Level7+ years expFull time

Posted 3 months ago

Job Summary

Drive senior account leadership and strategy for integrated, multi‑channel client programs, coordinating cross‑functional teams to deliver measurable results.

  • Must-have: 7–9 years in public relations/communications with integrated campaign experience.
  • Standout: Mentoring junior staff and growing client accounts.
  • Standout: Experience leading cross‑channel campaigns across earned media, influencer, social, and traditional media.

Job Description

Responsibilities

  • Manage day‑to‑day execution of strategic programs, ensuring high‑quality client service and consistent delivery of results.
  • Serve as a key point of contact for clients, providing thoughtful counsel (written and verbal) and adapting communication styles for different audiences.
  • Maintain a strong understanding of client business priorities and help shape programs that support their objectives.
  • Build and nurture client relationships, identifying opportunities to strengthen partnerships and support organic growth.
  • Oversee coordination of account work across earned media, influencer relations, social media, and traditional media channels.
  • Contribute to the development of social and integrated brand strategies aligned with broader marketing goals.
  • Collaborate closely with internal teams, agency partners, and external vendors to ensure seamless execution of multi‑channel campaigns.
  • Stay informed on industry trends, tools, and best practices to enhance program performance and bring forward new ideas.
  • Support the development of KPIs and measurement frameworks to evaluate campaign success.
  • Gather, analyze, and synthesize data into clear, actionable reports for clients and internal teams.
DEVRIES GLOBAL logo

DEVRIES GLOBAL

3.9 Glassdoor

DeVries Global is a boutique agency with a global view that lives at the intersection of life and style. We uniquely combine the substance, sophistication, and scale of a large agency with the premium, high-touch style and sensibility of a boutique. For 45 years, we’ve thrived on making mass brands matter and niche brands notable, across all major lifestyle categories including CPG, beauty, fashion, home, retail, travel, food & beverage, health & wellness, and wine & spirits. With culture as our compass, we exist to help brands solidify their “IT” factor in modern-day life and then make them shine with influential forces of public opinion. Our brand marketing, consumer, product, and corporate experience is backed by every functional expertise you would expect from a leading communications firm. With an HQ in New York City, our global footprint includes offices in Beijing, Berlin, Hong Kong, London, Shanghai, Singapore, and Taipei.

Founded in 1978
USA
198 employees (35 in marketing)
75% recommend to a friend
74% CEO approval

Salaries

Posted range

$90K/yr – $120K/yr

Taken straight from the job posting.

See all DEVRIES GLOBAL salaries

Marketing Team

Marketing Team Size
22 (11% of company)

Traffic Signals

Monthly Visitors
2.1K
Traffic Source Mix
Search
35.2%
Direct
43.6%
Referral
5.6%
Social
14.2%
Paid
1.3%

Headcount Trend

Current headcount: ~198
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Senior Account Supervisor, Client Experience

DEVRIES GLOBAL · New York, USA · On-site