Responsibilities

• Serve as the senior strategic lead and primary point of contact for assigned clients.
• Establish and maintain strong relationships with clients by understanding their business objectives, communication preferences, and challenges.
• Develop trusted advisor relationships with executive-level stakeholders.
• Build trust through proactive communication, accountability, and exceptional client service.
• Guide and mentor Account Strategists in client management best practices.
• Serve as an escalation point for client concerns and help facilitate solutions.
• Establish strong working relationships with partner agencies, vendors, and internal teams.
• Identify opportunities to grow client relationships and expand services where appropriate.
• Manage day-to-day operations of all media activity on behalf of assigned clients.
• Lead campaigns and workflows from briefing through reporting.

Requirements

• Bachelor's degree or equivalent experience.
• 7+ years of experience in account management, advertising, media, marketing, or related field.
• Proficiency in Microsoft Office Suite including advanced Excel and PowerPoint skills.
• Understanding of media landscape and terminology.

Nice to Have

• Previous leadership, mentoring, or supervisory experience.
• Strong writing, communication, and proofreading skills.
• Self-motivated, self-directed, and results driven with a proven track record of excellent performance.
• Prior agency experience preferred.

Benefits

• Medical, dental, and vision benefits with employee premiums covered 100% by Vision Media
• 401(k) retirement plan
• Paid vacation and sick leave
• Company-paid holidays
• Three floating holidays annually
• Hybrid work environment
• Professional development opportunities
• Employee Assistance Program (EAP)
• Collaborative and supportive team culture
• Bonus eligibility based on company and individual performance