Responsibilities

• Lead long-term client strategy by understanding clients’ business needs, Geonetric products and services, and the healthcare web market.
• Manage client accounts, including small to mid-sized clients complicated projects, multiple locations or affiliate organizations, and clients with multiple-component projects.
• Serve as a subject matter expert on Geonetric products and services, as well as digital marketing initiatives.
• Lead digital strategy sessions with clients, including c-suite executives and committee structures by reviewing and researching client history, identifying market trends, analyzing web data, preparing presentations, and ultimately recommending strategic online initiatives.
• Communicate critical client messaging, including to at-risk clients, and related to client escalations.
• Maintain and expand a strong, positive, and profitable client relationship ensuring account growth and client renewal.
• Develop and expand client relationships into service line managers and executives.
• Identify leads, nurture sales opportunities, and recommend additional products and services that meet client’s needs and maximize their investment with Geonetric.
• Identify, manage, and implement new strategies to ensure a full sales funnel and accurately forecast sales efforts, collaborating across teams and identifying new product opportunities as needed.
• Recommend enhancements to Geonetric products and services to better meet client needs.