Responsibilities

• Oversees projects within a vertical account team to ensure quality and provide continuity and tactical alignment while leading high-profile projects from the client through to the project manager and cross-functional team.
• Partner with the Account Director to assist brand partners with the development and management of the tactical plan.
• Maintain strong awareness of the account’s strategic direction and knowledge of clients’ products and processes.
• Ensure quality and consistency across multiple tactics that are led by Avant and external partners.
• Provide oversight and consultation to Account Managers as it relates to project execution.
• Act as the in-house client at all times by communicating client expectations to the crossfunctional team.
• Act as the Customer Management Office (CMO) liaison within the respective account (vertical).
• Provide invoicing information and budget status updates to clients as requested.
• Provide direction and review job scope changes and closeouts as necessary.
• Provide peer-to-peer channel insights and recommendations.
• Drive strategic partnerships with clients by knowledge of their products and objectives.
• Lead and participate in strategic brainstorming sessions and annual strategic planning.
• Assist the business owner with tasks such as creating proposals and budgeting with finance.
• Ensure strategic objectives are met with each client project.
• Support organic growth opportunities for the account through Avant capabilities, client needs, and buying signals.
• Partner with Project Management Team to execute projects from initiating and planning through closing.
• Develop and manage project creative briefs and client scope statements.
• Supervise projects to ensure tactical and strategic goals are met.
• Follow policies, procedures, industry standards, and compliance guidelines and ensure team members’ adherence.
• Execute client status meetings and prepare all meeting materials and follow-up items.