Senior Account Manager (NYC)

New York, USA (Remote)

$85K/yr – $100K/yrSenior Level4+ years expFull time

Posted 3 months ago

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Job Summary

Drive client partnerships and revenue growth for a creative agency account lead.

  • Own end-to-end client programs and revenue forecasting for $1M–$3M annually.
  • Must-have: Strong client service experience at a creative agency with upsell potential.
  • Standout: Lead cross-functional teams and build lasting client relationships.

Job Description

Responsibilities
  • Responsible for managing and delivering joy to assigned accounts with minimum accountability for revenue of $1M-3M per year
  • Deeply understand and intuit the client’s needs and develop strategies to meet their business objectives; key owner of all projects and processes from beginning to end
  • Lead the client and internal team to develop social media strategies that will break through the clutter.
  • Work closely with all client team members; participate in defining account plans, needs, KPI’s and translate these requests with clear briefs/direction to the internal teams
  • Serve as key partner and mentor to the client. Articulate agency practices, listen strategically, and upsell and support growth based on needs
  • Support intake and new business growth as needed
  • Build, lead and presents clients presentations, strategies and concepts
  • Ensure project alignment by defining roles and aligning with internal key team members to kick off projects
  • Oversee client paperwork (service agreements, SOWs, invoices, etc.)
  • Conduct quarterly planning and review sessions with key clients/accounts.
Requirements
  • 4-7 years of relevant experience, including client service at a creative agency and possibly brand marketing experience at large consumer brands.
  • Understanding of social media marketing (organic and paid), with expertise managing social-first brand marketing campaigns is a plus
  • Experience working with global client teams and partner agency teams
  • Entrepreneurial spirit. Thrive in uncertainty and ambiguously-defined roles. Passion for trying new things jumping off the deep end.
  • Proven experience generating revenue and account growth within existing accounts
  • Strong writing and communication skills
  • Self-motivated, eager to learn, a drive to succeed
  • Excellent communicator, skilled writer, extremely organized, professional demeanor
  • Ability to contribute in both a strategic and tactical capacity
  • Proven ability to develop and maintain good working relationships with clients and team members
Preferred
  • Understanding of social media marketing (organic and paid), with expertise managing social-first brand marketing campaigns is a plus
Movers+Shakers logo

Movers+Shakers

3.0 Glassdoor

Movers+Shakers is a socially-native creative agency on a mission to spread joy. We drive cultural relevance for brands with Gen Z and Millennials. Our expertise spans social strategy, campaigns, influencer, always on, and community management. We're the #1 fastest-growing agency in the world and Ad Age Agency of the Year (3x)! Our clients rely on us to push them into tomorrow, creating cultural relevance across mainstream and emerging social platforms. With 250+ billion views across our campaigns, Glossy named us "the TikTok whisperers." Digiday named us “Most Dedicated to Employee Growth and Most Valued Employees." Curious about joining a talented, diverse, and award-winning team? Check out our openings at https://moversshakers.co/careers-current-openings

Founded in 2016
Santa Monica, California, USA
131 employees (42 in marketing)
54% recommend to a friend
100% CEO approval

Traffic Signals

Monthly Visitors
8.5K
Traffic Source Mix
Search
40.5%
Direct
46.5%
Referral
6.7%
Social
5.1%
Paid
1%

Headcount Trend

Current headcount: ~133

Marketing Team

Marketing Team Size
29 (22% of company)
Median Career Experience
9.5 years
Median Tenure
2.2 years
Marketing Roles Posted (Last 30 Days)
5