Senior Account Manager at Jack Morton | San Francisco, CA | $90K/yr – $120K/yr

Senior Account Manager

San Francisco, CA (Hybrid)

$90K/yr – $120K/yrSenior Level6+ years expFull time

Posted 4 months ago

The other 99% submit and hope. You're about to do something different.

Drive end-to-end program management for a portfolio of conferences and B2B tech programs, aligning scope, timelines, and budgets.

Own end-to-end project management across conferences and B2B programs.
Must-have: 6+ years of agency experience in experiential or event production.
Standout: Cross-functional coordination across creative, production, strategy, and operations.

Support end-to-end project management across a portfolio of conferences and B2B technology programs, ensuring every workstream is tracked, and on time
Build and maintain comprehensive project documentation including timelines, budgets, trackers, decks, and status reports to a standard that instils client confidence
Partner closely with the Account Director to ensure client briefs are clearly translated into executable plans, with dependencies and risks identified upfront
Coordinate cross-functional agency teams (creative, production, strategy, operations) to keep programs on track and deliverables aligned to the original scope
Serve as the internal team’s anchor point on day-to-day program management — the person everyone knows to copy for decisions, updates, and approvals
Develop a working understanding of client business priorities and event objectives to serve as a confident, credible day-to-day contact
Actively monitor project scope and flag changes or additions to the Account Director to protect budget, timeline, and margin
Prepare clear, polished client communications, agendas, recaps, briefing documents, and presentations, that reflect the quality clients expect from Jack Morton
Build trusted relationships with mid-level client contacts through reliability, responsiveness, and consistently excellent delivery
Identify opportunities to add value within the scope of existing engagements and surface them to the Account Director for consideration

6+ years of agency experience in experiential or event production
Familiarity with B2B conference and trade show environments preferred (large-scale preferred)
Proven ability to manage multiple simultaneous workstreams without dropping the ball
Exceptional command of project documentation including timelines, budgets, trackers, status decks, production schedules
Comfort operating in ambiguity and fast-changing environments without losing rigour
High standards for written and verbal communication across all formats