Senior Account Manager (f/m/d)

Baltimore, MD (Unknown)

$65K/yr – $740K/yrSenior Level2+ years exp

Posted 6 weeks ago

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Job Summary

Own and manage affiliate programs for assigned clients, driving training, strategy delivery, and proactive issue resolution; translate client goals into concrete program plans while expanding the publisher base and keeping stakeholders informed.

  • Account ownership: Primary client contact with training, guidance, and ongoing support.
  • Program strategy: Develop deep account knowledge to deliver objectives and manage affiliate growth.
  • Insights & reporting: Use Tableau and SimilarWeb to produce actionable client and network insights.

Job Description

  • Account ownership: Own the client relationship as primary contact, delivering training, guidance, and ongoing support.
  • Program strategy: Develop deep account knowledge to present and deliver program strategies that meet client objectives.
  • Industry insight: Stay current on affiliate marketing trends and Awin products to inform program management and keep clients informed.
  • Affiliate growth: Proactively recruit new affiliates and manage migrations, building relationships with top affiliates.
  • Documentation & reporting: Produce account management docs and deliver on assigned programs.
  • Analytics: Leverage Tableau, SimilarWeb, and other platforms to generate insightful client reports.
  • Collaboration & problem-solving: Escalate and resolve issues, keeping teams updated.
  • Communication: Communicate professionally with clients, publishers, vendors, and internal teams.
  • Networking: Attend client and networking events to deepen relationships.
  • Requirements: Minimum 2+ years' account management experience with a strong understanding of the affiliate marketing industry, including commission models, tracking solutions and various affiliate types.
  • Requirements: Excellent written and verbal communication skills.
  • Requirements: Strong time management skills with the ability to manage multiple projects simultaneously in a fast paced environment.
  • Requirements: Committed to growing programs and providing excellent client service to deliver high levels of client satisfaction to ensure retention.
  • Requirements: Fast learner with strong team orientation and a positive, can-do attitude.
  • Requirements: Proficiency with MS Office suite, specifically Excel, PowerBI, Tableau and willingness to learn new technology systems.
  • Benefits: Flexi-Week four-day week at full pay with no reduction to annual holidays.
  • Benefits: Hybrid working model.
  • Benefits: Monthly expense and home workspace furniture allowance.
  • Benefits: Medical, vision, dental, and life insurance (employee 100% coverage, spouse 50%).
  • Benefits: 401(k) retirement savings contributions.
  • Benefits: Paid vacation, sick days, and special leaves.
  • Benefits: Global health and wellbeing initiatives and learning programs.
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Awin AG

AWIN s.r.o. je personálno-poradenskou spoločnosťou, ktorá sa zaoberá výberom kvalifikovaných zamestnancov formou recruitmentu a executive search, primárne v oblasti výroby, zdravotníctva, stavebného priemyslu, IT, obchodu a služieb. Kľúčovým faktorom je pre nás silne proklientský prístup a poskytovanie vysoko profesionálnych a kvalitných služieb našim klientom a kandidátom.

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