Responsibilities

• Work across major experiential campaigns, including live activations, partnerships and social/digital extensions, delivering programs to high client and CIVIC standards
• Support senior account leads on large, complex programs while independently leading smaller projects and owning key workstreams, timelines, budgets and client communication
• Build trusted client relationships, anticipate needs and proactively identify challenges, bringing solutions and knowing when to engage senior leadership
• Contribute to campaign strategy and creative development, bringing audience and cultural insights to ideas that meet client objectives
• Create compelling client decks, presentations and program documents; contribute to pitches and confidently present work to clients
• Manage cross-functional teams across creative, strategy, production and PR, ensuring clear communication, accountability and alignment
• Lead client and internal meetings, translating discussions and feedback into clear decisions, owners and actionable next steps
• Manage project financials and administration, including tracking budgets, scopes, staffing needs, contracts, SOWs and other key documentation
• Manage and mentor junior team members through effective delegation, clear expectations, thoughtful feedback and ongoing coaching
• Lead and support onsite client service workstreams, demonstrating strong judgment, attention to detail and a hospitality mindset in fast-moving live environments

Requirements

• 6+ years experience in experiential activations management. Agency background or strong client services background preferred.
• 2+ years experience successfully managing a team of junior level employees or a core function
• 4-year degree or the equivalent of education and demonstrated experience
• Join on-site for events and activations, helping ensure everything runs smoothly and to plan; availability and enthusiasm for short-term travel (including weekends) is required.
• Proven creative, communication and organizational skills
• Proven success interacting with clients and accurately assessing client needs
• Demonstrated budget and project management ability
• Demonstrated experience developing presentations and decks
• Experience in the entertainment, consumer products, lifestyle and cultural sectors
• Strong Microsoft and Google Suite skills

Preferred

• Proficiency in Spanish is a plus, but not required

Benefits

• A positive, fun, supportive and diverse team environment, with opportunities for advancement and growth
• Competitive salary and incentives
• Full benefits package including dental and vision, and retirement plan with employer match
• Best in class parental leave benefits
• Paid time off and encouragement to take time off for self-care
• Hybrid work schedule