Responsibilities

• Manage the execution of multi-channel marketing communications programs that can include email, direct mail, digital, web, event, and other marketing communications.
• Develop strong, trusting relationships with clients
• Develop deeper understanding of the client’s business by actively learning and understanding the client’s business, products and competitive environment.
• Develop rapport and partnering relationship with key clients. Build the relationship by demonstrating genuine sense of responsibility and passion for the success of the business
• Work with clients to develop client input briefs/work orders for projects
• Understand fast-paced nature of business and positively respond to last minute client requests
• Ensure flawless execution of projects
• Schedule and run project/internal creative kick off meetings
• Manage program development of multiple projects and versions
• Work with Strategy team and assist Supervisor with strategy development and planning

Requirements

• University degree (ideally in marketing / business studies)
• Ideally 3+ years of experience in agency environment in a client service role. Solid CRM, Digital or automotive experience is preferred.
• Proficient in Word, PowerPoint, Microsoft Teams and Excel
• Ability to work under pressure, meet deadlines across multiple projects and display strong organizational skills
• Ability to transfer knowledge from project-to-project
• Well organized
• Shows initiative and desire to learn
• Handles assigned work requests in efficient, timely manner
• Has strong client relationship experience and is driven to deliver the best work for our clients
• Can successfully complete projects without assistance