Responsibilities

• Client Leadership
• Actively provide strategic counsel and be strategic day to day voice for the client
• Strive for excellence in client service; provide clear and concise updates that limit client hole-poking
• Build strong relationship that establishes trust with PR and brand team clients
• Lead weekly calls with clients
• Earned Media Oversight
• Oversee the team’s earned media outputs across always on and programmatic
• Develop sound and strong media strategies that deliver on KPIs
• Counsel and guide client on earned outputs and plans for building those KPIs
• Pitch and continue relationship building with earned press
• Hole poke and ensure no stone left unturned in press outreach; guide team towards resourcefulness
• Project Management
• Design clear and efficient workplans for programs and manage all workstreams including earn media specific ones
• Poke holes in team initiatives and ensure work output is the best it can be (of self and team members)
• Juggle multiple workstreams, clients, projects and deadlines
• Review and edit documents, collateral, etc. with minimal supervision; ensure all team work is client-ready before going to the clients
• Lead special events + experiential activations (virtual and in-person)
• Own more complex elements of project management, such as integration/collaboration with partners, vendors, etc.
• Problem-solve quickly and smartly when issues arise
• Create and track budgets + KPIs
• Team Management
• Direct and manage the work of SAE’s, AE’s AAE’s, AC’s and Intern
• Coach in real-time and provide actionable feedback and guidance to add value to teammate and the work
• Be motivational and inspiring, implementing ideas that help build culture
• Challenger of status quo and a problem solver for the team – helps team find solutions
• Planning
• Provide program development support, including material development (from decks to memos to emails)
• Including but not limited to product launch moments, influencer campaigns, strategic partnerships and more
• Contribute ideas that deliver on briefs and jobs-to-be-done
• Organize teammates and horizontals on planning path forward
• Contribute to brainstorms
• Provide off-the-cuff ideas that aren’t part of planning (relevant, in-the-know nuggets that teams and clients can run with to WIN when it comes to cultural relevance)