Responsibilities

• Build and maintain executive-level client relationships
• Lead high-level strategic conversations and long-term planning
• Serve as a trusted advisor on business and marketing strategy
• Oversee strategy across multiple accounts, ensuring consistency and performance
• Drive long-term growth and retention across the portfolio
• Identify and act on opportunities for expansion
• Lead and support Account Directors and their teams
• Ensure high standards of performance, communication, and delivery
• Provide coaching and leadership across the organization
• Ensure consistency in processes, workflows, and quality across accounts

Requirements

• Bachelor’s degree required
• 8 to 10 years of experience in digital marketing or client strategy leadership
• Experience managing enterprise-level clients
• Working knowledge of digital marketing channels, including owned media (SEO & GEO), paid media (search, social, and programmatic), Email & SMS, and more

Preferred

• Agency experience preferred
• Experience working with e-commerce and/or B2B clients is a plus
• Hands-on experience with paid media platforms is strongly preferred
• Experience leading cross-functional teams
• Proven track record of client growth and retention