Senior Account Director

USA (Remote)

$160K/yr – $200K/yrSenior Level10+ years expFull time

Posted 2 months ago

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Job Summary

Own strategic leadership for multi-million-dollar client portfolios, translating business goals into bold experiential programs that deliver measurable growth across complex activations and senior-level partnerships.

  • Own cross-functional activation programs across creative, production, strategy, and client services to drive client growth and retention.
  • Shape senior client engagements and ROI-focused communications that elevate CNC’s industry leadership.
  • Anticipate risks and optimize budgets and resourcing to protect profitability while delivering standout experiences.

Job Description

Responsibilities
  • Serve as the senior strategic partner for a flagship client or multiple top-tier clients valued at $10M+ annually, building trusted relationships from first pitch through long-term partnership.
  • Lead the development of robust, insight-driven experiential strategies that deliver on business objectives and set new benchmarks for the category.
  • Drive organic and net-new growth by identifying white space, shaping bold ideas, and positioning CNC as an industry leader.
  • Own accountability for client growth, retention, and measurable impact across large, complex accounts.
  • Author, negotiate, and manage sophisticated scopes of work and multi-stream budgets, advocating for smart investment, resourcing, and margin health.
  • Own cross-functional leadership across large-scale activations, ensuring strategic cohesion across creative, production, strategy, and client services.
  • Set the standard for delivery: keeping work on brief, on budget, and consistently exceeding expectations.
  • Shape and review senior-level client presentations, clearly articulating strategic insights, creative vision, and ROI.
  • Leverage data and KPIs to evaluate performance, strengthen client reporting, and inform future initiatives.
  • Anticipate financial and operational challenges, applying strategic prioritization to protect both excellence and profitability.
Requirements
  • 10+ years of related experience (preferably 5+ years agency experience preferred)
  • Extensive experience owning flagship accounts or client portfolios valued at $10M+, with deep credibility among senior and C-suite stakeholders.
  • Proven mastery across large-scale activations, brand environments, pop-ups, and integrated campaigns—B2C, B2B, and hybrid.
  • Ability to translate business goals and consumer insight into compelling, actionable strategies.
  • Advanced expertise in budgeting, forecasting, and profitability management across complex programs.
  • Strong understanding of the creative process and how to guide strategic development without compromising boldness or originality.
  • Expert-level knowledge of permitting, compliance, and experiential logistics, enabling confidence in high-stakes environments.

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