Retail & Social Media Associate at iSmash | Woodland Park, NJ | $18/hr – $20/hr

iSmash

Retail & Social Media Associate

Woodland Park, NJ (On-site)

$18/hr – $20/hrEntry LevelPart time

Posted 4 months ago

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Job Summary

Drive brand content across social channels and PR support in a Retail & Social Media Associate role.

Own content across Facebook, Instagram, Twitter, and TikTok aligned with brand voice.
Must-have: Experience with photography and video editing.
Standout: Strong in community engagement and in-store relationship management.

Job Description

Responsibilities

Manage and curate engaging content across multiple social media platforms, including Facebook, Instagram, Twitter, and TikTok, ensuring alignment with brand voice and marketing goals
Conduct social listening to monitor brand reputation, industry trends, and customer feedback; respond promptly to comments and inquiries to foster community engagement
Create visually appealing graphics and videos using video editing software to enhance content appeal
Build strong relationships with customers through exceptional in-store service, relationship management techniques, and personalized communication
Coordinate public relations efforts by crafting press releases, managing media inquiries, and supporting branding initiatives to elevate brand awareness

Requirements

Experience with content creation—including photography and video editing—to produce compelling multimedia assets
Ability to craft engaging copy with excellent proofreading skills for social media posts, blogs, and promotional materials
Experience with social media advertising campaigns to boost posts and target specific audiences effectively
Strong relationship management skills to build rapport with customers and partners alike
Knowledge of public relations strategies to support branding efforts across various channels
Ability to move heavy objects

Preferred

Benefits

Flexible schedule

iSmash

Here at iSmash we believe that when people need help with their technology they should be able to find somewhere that's convenient, quick and provides the highest quality and friendly service at a price that doesn't cause the same worry as a broken phone.We are the trusted chain of repair centres for smartphones, tablets and computers. We distinguish ourselves as the leading tech repair service online and in-store, with over 900,000 repairs to date since 2013.We currently have 38 repair stores across the UK and are expanding rapidly. A national post in service and our head office manages business services for our large range of corporate clients.As a Business Account customer you can receive: - Dedicated Account Manager- Ultra-Fast Repairs- Special rates- Monthly BenefitsE: business@ismash.comT: 020 7657 1195All of the outstanding services we offer are only available through our outstanding people. We're always looking for passionate and curious people who know their way around a circuit board.In exchange we offer an exciting and varied career that allows you to use your technical capabilities to help deliver amazing service to our customers when they need it most.We also provide you with an environment to learn and grow along with some very personalised benefits.If you'd like to find out more, please check out our careers page on our website below or send us an email at Careers@iSmash.com

Founded in 2013

London, England, GBR

129 employees

www.iSmash.com