Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority
• Greet customers, make product recommendations, and upsell
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns
• Create and implement best practices to drive sales, turn, and gross margin above company average
• Build brand-specific clientele to support local marketing
• Execute vendor and non-vendor events to increase sales
• Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met
• Be proficient in Macy’s point of sale systems and company devices to wrap up sales in a warm celebratory fashion

Requirements

• Minimum 1 year previous selling or retail experience required
• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance
• Must be comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment
• Be proficient in Macy’s point of sale systems and company devices

Benefits

• Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits
• Comprehensive health and wellness coverage and a 401(k) match to invest in your future
• Paid time off and eight paid holidays
• Grow your career with continuous learning and leadership development
• Build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Access the full menu of benefits offerings here