Research & Insights Manager I, US&C Delivery & Mobility

San Francisco, CA (Unknown)

$132K/yr – $147K/yrMid Level4+ years expFull time

Posted 2 months ago

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Job Summary

Own the regional market research program, turning audience insights into strategy across brand, product, and campaigns, while leading vendor management and cross-functional collaboration.

  • Market Research & Insights: shape consumer understanding and influence product and marketing decisions.
  • Research Operations: manage vendors and scale research processes across the region.
  • Strategy Alignment: translate findings into actionable recommendations for campaigns and product initiatives.

Job Description

Responsibilities

  • Lead and execute market research across key consumer audiences, collaborating with a diverse set of cross-functional teams.
  • Guide creative development from brief to execution for all US&C Delivery & Mobility campaigns
  • Lead all aspects of vendor management to conduct both qualitative and quantitative primary research studies as well explore secondary data sources as needed.
  • Deliver insights and influence leadership to drive deeper understanding of key audiences and integration into strategy.
  • Work closely with other researchers on the team to develop and scale more efficient and effective ways of conducting research.
  • This role will manage the research needs across the region and be the primary POC for Brand Marketing, S&P, and Eater Ops.
  • This role will lead primar y research to advise Uber's product development, campaigns and marketing strategies with a heavy focus on campaign development testing.

Requirements

  • 4+ years of work experience in consumer-focused market research, marketing, or consulting
  • Bachelor degree in market research, statistics, economics or a related field

Preferred

  • Experience in campaign development research
  • Hands-on experience at a research supplier - writing questionnaires and discussion guides, fielding research, etc.
  • Excellent critical thinking, project management, and interpersonal skills.
  • Passion for using insights from multiple sources to guide strategy.
  • Ability to work in a quick-moving environment and prioritize among projects while maintaining attention to detail.
  • Intellectually curious and inquisitive with a genuine passion for problem solving and ability to think quickly on one's feet to ensure success of research projects in a changing environment.
  • Comfortable interacting with a large and diverse set of leaders, team members, and vendors.
  • Experience working in a consumer or tech focused company.

Benefits

  • All full-time employees are eligible to participate in a 401(k) plan.
  • You will also be eligible for various benefits.
  • More details can be found at the following link https://jobs.uber.com/en/benefits.
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Uber

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We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Founded in 2009
San Francisco, California, USA
138K employees (2,351 in marketing)
70% recommend to a friend
76% CEO approval

Traffic Signals

Monthly Visitors
76M
Monthly Google Ads Budget
$1.6M
Traffic Source Mix
Search
31.6%
Direct
46.8%
Referral
20.2%
Social
0.9%
Paid
0.3%

Headcount Trend

Current headcount: ~138.3K

Marketing Team

Marketing Team Size
1,662 (1% of company)
Median Career Experience
13 years
Median Tenure
5 years
Marketing Roles Posted (Last 30 Days)
19

Funding

Total Funding
$35.6B
Last Raise
$2.3B
Post IPO Debt, 6 months ago

Funding History

  • Sep 2025
    Post IPO Debt • $2.3B
  • May 2025
    Post IPO Debt • $1B
  • Jan 2025
    Post IPO Equity • $2.3B

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