Responsibilities

• Maintain a clear view of active projects, deadlines, priorities, and responsibilities across the company.
• Convert leadership discussions and company directives into documented tasks with clear owners and deadlines.
• Make sure every task has enough information for the assigned person to complete it properly.
• Break larger projects into manageable tasks and subtasks.
• Identify dependencies between departments and team members.
• Prevent assignments from being forgotten after meetings or conversations.
• Make sure completed tasks are actually reviewed and verified rather than simply marked complete.
• Check in with team members multiple times throughout the workday.
• Confirm what each person is working on and whether the work is progressing as expected.
• Compare actual progress against what the team member previously committed to completing.

Requirements

• At least 10 years of professional project, program, or operations-management experience.
• At least two years of meaningful Google Ads experience.
• Experience managing multiple departments, team members, or workstreams simultaneously.
• Strong knowledge of project-management systems, task ownership, deadlines, dependencies, and prioritization.
• Experience holding employees or contractors accountable for deliverables.
• Experience addressing missed deadlines and underperformance directly.
• Strong SOP creation and process-documentation experience.
• Excellent written and verbal communication skills.
• The ability to ask detailed follow-up questions and identify missing information.
• The ability to distinguish between a valid obstacle and an excuse.