Regional Community Manager at 25N Coworking | Houston, TX

25N Coworking

Regional Community Manager

Houston, TX (On-site)

Salary Not AvailableSenior Level5+ years expFull time

Posted 4 months ago

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Job Summary

Own end-to-end community operations and sales flow for two locations.

Must-have: 5+ years in coworking or hospitality leadership with team management.
Standout: Multi-location leadership with cross-functional collaboration and event programming.

Job Description

Responsibilities

Guide the Community Lead in designing community initiatives to develop connections between members, like prompting member introductions, encouraging participation at events, and other community-wide communications.
Solve member-related issues to ensure a cohesive community.
Oversee onboarding and off-boarding of members, to ensure processes are followed and members are supported through the process.
Support member retention and conduct renewal conversations.
Be active on the Slack network daily in a creative way.
Manage all aspects of your locations’ sales flows, including: identify areas for growth and set your locations’ sales strategy, conduct and/or schedule tours for prospective members, anticipate the needs of sales leads and communicate 25N’s offerings accordingly, manage leads timely and offer detailed and consistent follow-ups.
Be the point person and main negotiator for larger sales and high qualified leads.
Be involved in applicable community events and networking opportunities to gather leads and prospects.
Generate reports on membership, sales, and marketing programs or others as requested.
Enter new membership information and updates; maintain coworking software.

Requirements

5+ years’ experience in coworking or hospitality leadership. Commercial real estate experience is a plus, including experience as a team manager.
A proven track record of leading others with empathy towards common goals
You are patient, level-headed, and cool under pressure.
You pay attention to the details, and stay focused so nothing falls through the cracks.
You're savvy with tech tools at intermediate to advanced levels (things like Microsoft and Google suite, Slack, Asana, HubSpot, Canva, etc.).
You think on your feet. You like learning new things, and you can learn quickly. When things change, you know how to adapt.
You communicate clearly. You write well. You speak eloquently. You can explain just about anything to anyone, and you’re comfortable communicating in writing and on the phone.
You can take ownership of important issues, solve problems and lead effectively.
You leave your ego at the door and pitch in to get sh*t done. You’re up for doing things differently. You’re flexible and open to lending a hand where needed.
You want to join a team that works hard, supports each other and has fun along the way.

Preferred

Commercial real estate experience is a plus, including experience as a team manager.
Experience as a team manager.

Benefits

Salary and opportunity for monthly bonuses based on location performance.
1 week of vacation time after 3 months, 2 weeks of vacation on the 1st & 2nd anniversary, and 3 weeks of vacation time on the 3rd and following anniversaries.
11 paid holidays per year.
5 days of paid sick time per year
2 days of paid volunteer time per year.
Full suite of healthcare benefits (Including medical, dental, vision, disability and life insurance)
401k Retirement Savings Plan
$1,000 annual stipend for ongoing training, wellness, and education
Endless freshly brewed coffee/tea.
Loads of 25N-branded swag.
Snack provisions (snacks)

25N Coworking

25N Coworking—an alternative to traditional office real estate—offers flexible shared workspace, private offices, and meeting rooms for corporate teams and independent professionals. 25N's coworking model is based on community building and deliberate economic development within workspaces that are professionally-designed to spark collaboration and productivity. 25N Coworking is a unique experience for enterprise clients and independent professionals from virtually any industry or corporate structure, and conducting business at 25N is easy: every location boasts a competent & welcoming on-site Community Manager that’s responsible for all member hospitality concerns and feedback including facilities maintenance, meeting and/or events coordination, reception/greeting duties, and day-to-day concierge services.The 25N community also offers curated programming & events, business development resources, and hospitality services. Other amenities include high-end performance furnishings, high-speed Wi-Fi, printing, virtual mail, private phone booths, an onsite Community Manager, and a community café with complimentary coffee & tea. The result: a culture of collaboration, productivity, and growth within a single, shared workplace.

Founded in 2014

Geneva, Illinois, USA

23 employees (7 in marketing)

25ncoworking.com