Responsibilities

• Media Relations & Content Support
• Monitor daily news coverage to help identify new stories; daily social listening to help Twilio’s corporate channels jump on to social trends or enter into the conversation.
• Draft press releases, plans, social media posts, blog posts, and briefing documents that translate complex technical concepts into engaging stories for reporters and the public.
• Strategy & Research
• Research key reporters and publications across tech, business, and vertical trade media to identify new opportunities for engagement.
• Assist in identifying and applying for industry awards and speaking opportunities that elevate Twilio’s executive profiles and brand authority.
• Operations & Global Coordination
• Assist in scheduling social media posts across corporate channels, monitoring community sentiment/engagement, and tracking performance metrics for social campaigns.
• Assist with administrative tasks including scheduling team meetings, and organizing assets and files.
• Help maintain internal PR databases, track project timelines, and assist with tracking coverage.
• Support the coordination of PR and social media activities with the broader Marketing org to ensure a consistent global message.

Requirements

• Currently pursuing or completed a Bachelor's or Master’s degree in marketing, communications or related field
• Interest in Public Relations/ Corporate Communications
• Interest in the tech industry, specifically B2B companies
• Exceptional written and verbal communication skills
• Ability to multitask and thrive in a fast-paced environment
• Strong research, critical-thinking, and organization skills
• Passion for technology and how it solves real-world problems
• Strong desire to contribute to a collaborative team atmosphere, dive in where needed, and learn new skills

Preferred

• Familiarity with PR and social media tools (e.g., Muck Rack, Meltwater, Sprout)
• Previous experience working with a collaborative team

Benefits

• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
• Offerings vary by location.