Responsibilities

• Support development of media engagement strategies
• Prepare executives for media interviews, speaking engagements, and panels with clear, fact-based materials
• Draft and shepherd press releases, media briefs, Q&A documents, and messaging that reflect both leadership voice and organizational priorities
• Build and maintain relationships with journalists
• Identify and manage submissions for industry awards and recognition programs
• Develop nominations that clearly tell the story of impact, outcomes, and organizational value
• Ensure submissions reflect strong strategic thinking, measurable results, and ethical communication standards
• Identify and develop stories that highlight real mission impact, innovation, and people across the enterprise
• Create press materials, pitches, and content
• Align stories to business priorities, and adapt to target audiences
• Support development of authentic executive voice across channels (LinkedIn, speeches, media, internal communications)
• Draft and edit content that reflects each leader’s voice while maintaining consistency with company messaging
• Help leaders communicate clearly, transparently, and credibly with key audiences
• Contribute to enterprise thought leadership that strengthens Serco’s reputation and market position

Requirements

• U.S Citizenship required
• A Bachelors Degree
• Minimum 5 years of experience in public relations, communications, media, and/or journalism
• Experience in media relations, storytelling, or executive communications
• Exceptional writing and editing skills with an emphasis on clarity, accuracy, and narrative strength
• Strong understanding of the media landscape and what makes a story relevant
• Ability to translate complex ideas into simple, engaging, and truthful communications
• Strong relationship-building skills across media, leadership, and internal stakeholders
• High level of professionalism, judgment, and attention to detail
• Experience applying style guidelines
• Ability to travel up to 10%

Preferred

• Exposure to corporate or government contracting environments preferred

Benefits

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan