Public Relations & Communications Assistant – Entry Level at GEM | Richmond, VA | $42K/yr – $58K/yr

GEM

Public Relations & Communications Assistant – Entry Level

Richmond, VA (On-site)

$42K/yr – $58K/yrIntern/New GradFull time

Posted 2 months ago

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Job Summary

Build and sustain a positive brand and audience experience at live events and campaigns, translating interactions into aligned communications and outreach outcomes.

Public-facing communications: Represent brands with professional, energetic engagement at events and campaigns.
Campaign messaging: Assist in delivering consistent messaging during promotions and community events.
Feedback and insights: Track audience reactions and engagement trends to guide outreach strategies.

Job Description

Responsibilities

Support public relations and communications initiatives across live events and outreach campaigns
Represent client brands through professional, customer-facing interactions
Assist with delivering campaign messaging during promotional and community events
Engage with customers, donors, and event attendees in a professional and positive manner
Distribute promotional materials and informational campaign content
Collaborate with event marketing teams on communication strategies and outreach efforts
Track audience feedback, engagement trends, and event interactions
Maintain a polished, energetic, and professional brand presence

Requirements

Strong communicators with excellent interpersonal skills
Outgoing, confident, and comfortable engaging with the public
Professional and positive in customer-facing environments
Organized with strong multitasking abilities
Team-oriented, coachable, and eager to learn
Reliable and available for immediate full-time employment

Preferred

Communications
Marketing
Hospitality
Retail sales
Customer service
Public-facing positions
Brand ambassador work
Community outreach

Benefits

Paid training and ongoing professional development
Immediate hiring opportunities with full-time positions available
Performance-based advancement and leadership opportunities
Hands-on experience in public relations and live event campaigns
Fast-paced, collaborative, and team-oriented work environment
Exposure to real client campaigns and professional brand communications
Paid training is provided for all entry-level hires.

GEM

3.6 Glassdoor

www.the-gem.com was established in 2000 and is a privately owned outsource contact centre based in Belfast. Over the years we have established an enviable track record of delivering innovative services for market leading organisations across a wide range of geographic regions, sectors and channels. gem delivers an exceptional customer service experience through the passion of our people, who come from a broad range of backgrounds and a broad range of cultures. Employing over 600 people across our 3 facilities, gem is dedicated to delivering outstanding results for our clients and our performance has been recognised through the many industry awards we have received for recruitment, training, innovative use of technology and business development. Whether you are a client or a member of our staff, gem delivers on promises, exceeds expectations and focuses on how we can best work together to deliver an exceptional level of customer service.

Founded in 1999

Belfast, Northern Ireland, GBR

1.5K employees (99 in marketing)

www.the-gem.com

70% recommend to a friend

47% CEO approval