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GEM

Public Relations & Communications Assistant – Entry Level

Richmond, VA (On-site)

$42K/yr – $58K/yrIntern/New GradFull time

Posted 4 months ago

Job Summary

Build and sustain a positive brand and audience experience at live events and campaigns, translating interactions into aligned communications and outreach outcomes.

  • Public-facing communications: Represent brands with professional, energetic engagement at events and campaigns.
  • Campaign messaging: Assist in delivering consistent messaging during promotions and community events.
  • Feedback and insights: Track audience reactions and engagement trends to guide outreach strategies.

Job Description

Responsibilities
  • Support public relations and communications initiatives across live events and outreach campaigns
  • Represent client brands through professional, customer-facing interactions
  • Assist with delivering campaign messaging during promotional and community events
  • Engage with customers, donors, and event attendees in a professional and positive manner
  • Distribute promotional materials and informational campaign content
  • Collaborate with event marketing teams on communication strategies and outreach efforts
  • Track audience feedback, engagement trends, and event interactions
  • Maintain a polished, energetic, and professional brand presence
Requirements
  • Strong communicators with excellent interpersonal skills
  • Outgoing, confident, and comfortable engaging with the public
  • Professional and positive in customer-facing environments
  • Organized with strong multitasking abilities
  • Team-oriented, coachable, and eager to learn
  • Reliable and available for immediate full-time employment
Preferred
  • Communications
  • Marketing
  • Hospitality
  • Retail sales
  • Customer service
  • Public-facing positions
  • Brand ambassador work
  • Community outreach
Benefits
  • Paid training and ongoing professional development
  • Immediate hiring opportunities with full-time positions available
  • Performance-based advancement and leadership opportunities
  • Hands-on experience in public relations and live event campaigns
  • Fast-paced, collaborative, and team-oriented work environment
  • Exposure to real client campaigns and professional brand communications
  • Paid training is provided for all entry-level hires.
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GEM

3.6 Glassdoor

www.the-gem.com was established in 2000 and is a privately owned outsource contact centre based in Belfast. Over the years we have established an enviable track record of delivering innovative services for market leading organisations across a wide range of geographic regions, sectors and channels. gem delivers an exceptional customer service experience through the passion of our people, who come from a broad range of backgrounds and a broad range of cultures. Employing over 600 people across our 3 facilities, gem is dedicated to delivering outstanding results for our clients and our performance has been recognised through the many industry awards we have received for recruitment, training, innovative use of technology and business development. Whether you are a client or a member of our staff, gem delivers on promises, exceeds expectations and focuses on how we can best work together to deliver an exceptional level of customer service.

Founded in 1999
Belfast, Northern Ireland, GBR
1.5K employees (99 in marketing)
www.the-gem.com
70% recommend to a friend
47% CEO approval

Salaries

Posted range

$42K/yr – $58K/yr

Taken straight from the job posting.

See all GEM salaries

Headcount Trend

Current headcount: ~1.5K