Public Information and Communications Analyst, Senior - Environmental and Street Services

Durham, NC (On-site)

$71K/yr – $91K/yrSenior Level5+ years expFull time

Posted 4 months ago

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Job Summary

Drive city-wide public relations and communications for Durham departments, advising on events, media relations, and content development.

  • Coordinate city-wide communications programs and advisory support for senior management.
  • Must-have: Five years of professional communications experience.
  • Standout: Experience handling media relations and department-level events.

Job Description

Responsibilities

  • This position is devoted to work involving citizen engagement, public education, public information, and marketing. Serves as a designated subject matter expert, performing providing high-level technical assistance to City departments and executive stakeholders in a variety of public relations areas including media consultation, marketing communications, developing communication strategies, internal communications and website content development.
  • Decision-making includes providing input into management objectives and selecting the method to address a problem or issue, subject to the constraints established by management objectives and direction.
  • Responsible for providing advisory consultation regarding City-wide and departmental special events; writing speeches; developing and implementing City-wide and departmental communication plans; using a variety of media; facilitating and fostering positive media relations; responding to media inquiries; monitoring City coverage; and advising staff.
  • Responsible for identifying and working with sponsors, participants, and stakeholders; serving as project manager; writing specifications for consultants and ensuring work performed complies with deliverables and specifications; facilitating intergovernmental relations; defining project scope and managing stakeholder processes.
  • - Coordinates city-wide or department public relations, communications, and/or marketing programs, activities, special events; prioritizes projects; provides advisory consultation to senior management and other staff; develops and implements communication plans, policies, and procedures; coordinates logistics; researches trends; manages assigned budgets; and ensures compliance with applicable regulations, policies, and procedures.
  • - Designs, edits and develops print, digital, social media, website, and other informational, communication, and promotional materials; designs graphics and layouts; writes speeches and letters; creates and posts website and social media content; prepares press releases and newsletters; takes photographs and directs and produces videos; and develops publications.
  • - Prepares, maintains, and/or reviews reports, records, and other documents; researches, compiles, analyzes and presents information; develops and makes recommendations; and reviews work and the work of others for accuracy and completeness.
  • - Collaborates with the media, business leaders, community officials, City departments, and/or external agencies; attends meetings and serves on committees; facilitates and fosters positive media relations including responding to inquiries, monitoring City coverage, and serving as a primary media contact for a department or city-wide communications; establishes strategic partnerships; and develops and conducts training.

Requirements

  • Bachelor’s Degree in business or public administration, communications, or directly related field.
  • Five years of professional communications experience, including media, social media and communications advisory experience.
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City of Durham

The City of Durham is "Where Careers Meet Community." Our employees create the environment that enables the Bull City to thrive. We reward them with an exceptional compensation package, opportunities for advancement and impact, and a supportive workplace that values their contributions – all in one of the nation’s most desirable places to live, work, and play.Ready to connect with a career that serves the Bull City? Visit DurhamNC.gov/Careers to view and apply for available jobs.

Durham, North Carolina, USA
1.8K employees (65 in marketing)

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