Responsibilities

• Own day-to-day account management for a portfolio of our most key accounts
• Partner with Sales to develop strategic account plans, drive renewals, and identify upsell and expansion opportunities across brand direct customers in the entertainment and tech space
• Ensure agency teams are effectively activating Samba TV audience and contextual data across major DSPs, SSPs, DMPs, and social platforms
• Build trusted relationships with programmatic, trading, strategy, and analytics stakeholders within the customer org
• Lead business reviews focused on adoption, delivery, performance insights, and expansion opportunities across brands and agency teams.
• Oversee audience segment setup and delivery across SSPs and programmatic buying platforms for brand-led campaigns
• Support key accounts & agency partners through the full activation lifecycle: planning, audience building, activation, and QA (without directly managing or optimizing campaigns)
• Provide platform education and training on how to request, build, and deploy Samba TV audiences within customer programmatic workflows.
• Troubleshoot audience delivery or integration issues and coordinate with technical teams to resolve activation challenges efficiently
• Serve as a feedback loop between key accounts and internal teams to improve ease of activation, workflow efficiency, and audience performance

Requirements

• 3–5 years of experience in account management, client services, or programmatic strategy roles
• Strong understanding of audience activation and programmatic buying across DSPs (e.g., The Trade Desk, DV360, Yahoo DSP)
• Solid working knowledge of DMPs (e.g., LiveRamp, Lotame, Adform) and SSPs (e.g., OpenX, Magnite, Freewheel)
• CRM and project management tool proficiency (Salesforce, Jira, Asana, Trello, etc.)
• Strong Excel skills (SUMIFS, INDEX MATCH, pivot tables, VLOOKUP); SQL is a plus
• BA/BS with a focus on marketing, business, data, or related experience
• Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology.

Preferred

• Direct experience working at or closely with large agency holding companies such as WPP, Publicis, or Dentsu is strongly preferred
• SQL is a plus
• Background in programmatic trading or campaign management at a brand direct, HoldCo or operating agency is a strong plus, even if not hands-on today

Benefits

• health insurance
• wellness offerings
• life and disability insurance
• retirement savings plan
• paid holidays
• paid time off (PTO)
• other employee benefits