Responsibilities - Own day-to-day account management for a portfolio of agency and brand partners - Partner with Sales to develop strategic account plans, drive renewals, and identify upsell and expansion opportunities - Ensure client teams are effectively activating Samba audience and contextual data across major DSPs, SSPs, DMPs, and social platforms - Build trusted relationships with programmatic, trading, strategy, and analytics stakeholders across your book of business - Lead business reviews focused on adoption, delivery, performance insights, and expansion opportunities - Oversee audience segment setup and delivery across SSPs and programmatic buying platforms for client campaigns - Support partners through the full activation lifecycle: planning, audience building, activation, and QA (without directly managing or optimizing campaigns) - Provide platform education and training on how to request, build, and deploy Samba audiences within client programmatic workflows - Troubleshoot audience delivery or integration issues and coordinate with technical teams to resolve activation challenges efficiently - Serve as a feedback loop between clients and internal teams to improve ease of activation, workflow efficiency, and audience performance Requirements - 3-5 years of experience in account management, client services, or programmatic strategy roles - BA/BS with a focus on marketing, business, data, or related experience - Location requirement: Must live within 50 miles of a Samba office; in office 3 days a week (Tuesday through Thursday) starting January 4th, 2027, moving to 4 days a week (Monday through Thursday) after that date, with potential to move to 5 days in office thereafter - Strong understanding of audience activation and programmatic buying across DSPs (e.g., The Trade Desk, DV360, Yahoo DSP) - Solid working knowledge of DMPs (e.g., LiveRamp, Lotame, Adform) and SSPs (e.g., OpenX, Magnite, Freewheel) - Background in programmatic trading or campaign management is a strong plus, even if not hands-on today - Strong communication and problem-solving skills with a proactive, collaborative approach - CRM and project management tool proficiency (Salesforce, Jira, Asana, Trello, etc.) - Strong Excel skills (SUMIFS, INDEX MATCH, pivot tables, VLOOKUP); SQL is a plus - Deep understanding of the digital advertising and programmatic ecosystem Nice_to_have - Direct experience working at or closely with agencies or brand-direct marketing teams is strongly preferred - Background in programmatic trading or campaign management is a strong plus, even if not hands-on today - SQL is a plus Benefits - Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.