Program Mgr Social Media at Staples Inc. | Framingham, MA

Staples Inc.

Program Mgr Social Media

Framingham, MA (On-site)

Salary Not AvailableMid Level5+ years expFull time

Posted 2 months ago

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Job Summary

Own the social content lifecycle from planning to publishing and engagement, turning campaigns into platform-ready content and measurable performance across TikTok, Instagram, LinkedIn, and beyond.

Social Publishing: steward the content calendar, align assets, and ensure timely social delivery.
Community & Engagement: monitor trends, engage audiences, and respond to comments to boost brand presence.
Performance & Insights: track metrics, generate reporting, and translate data into actionable improvements for cross-team workflows.

Job Description

Responsibilities

Manage and maintain the social content calendar aligned to campaigns, promotions, and brand storytelling
Coordinate with Brand, Creative, Marketing, and PR teams to ensure assets and messaging are ready for social publishing
Adapt campaign messaging into platform-specific social content
Oversee publishing across platforms including TikTok, Instagram, LinkedIn, and others
Support creation and scheduling of social content, including short-form and trend-based formats
Monitor social channels, conversations, and trends to identify engagement opportunities
Engage with online communities and respond to comments to enhance brand presence
Track social media performance metrics and contribute to reporting and insights
Maintain social calendars, trackers, and reporting tools
Coordinate with internal teams and external partners to ensure timely delivery of content

Staples Inc.

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

Founded in 1986

Framingham, Massachusetts, USA

33K employees (2,692 in marketing)

www.staples.com