Professional, Client Success

New York City, NY (On-site)

$64K/yr – $96K/yrMid LevelFull time

Posted 2 weeks ago

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Job Summary

Own cross functional client program delivery that hits ROI and grows revenue while continually improving processes and surfacing decision ready insights.

  • Own client programs and cross functional delivery to improve ROI and identify growth opportunities.
  • Provide performance monitoring and data driven recommendations to drive optimization and retention.
  • Strengthen client relationships to increase retention and expand share of wallet.

Job Description

Own client program strategy and cross functional delivery to hit ROI and revenue goals, while optimizing processes and surfacing actionable insights for decision makers.

  • Responsibilities: Enhance client relationships by delivering programmatic strategies that achieve client business objectives.
  • Lead cross functional team to ensure successful execution of client programs that improve ROI, identify new revenue opportunities, and expand market share.
  • Optimize internal processes to streamline campaign execution and increase scalability.
  • Provide clients with insights and performance monitoring to drive decision making and program optimization.
  • Contribute to client satisfaction and retention while reinforcing Epsilon's leadership in personalized media solutions.

Requirements reflect the core qualifications and experience for this role.

  • Bachelor's Degree or equivalent experience from four-year college or university is preferred.
  • 4+ in Account Management or Project Management (digital marketing or interactive agency experience is a plus).
  • Excellent client service competence, presentation and writing skills.
  • Creative, self-starter, who thrives in a dynamic, fast-paced work environment.
  • Ability to handle and prioritize multiple tasks and projects.
  • Track record of working across an organization to get things done.
  • Ability to learn quickly and think strategically.
  • Proficient in Excel, Word, PowerPoint

Preferred content mirrors the requirements above as additional context for the candidate.

  • Bachelor's Degree or equivalent experience from four-year college or university is preferred.
  • 4+ in Account Management or Project Management (digital marketing or interactive agency experience is a plus).
  • Excellent client service competence, presentation and writing skills.
  • Creative, self-starter, who thrives in a dynamic, fast-paced work environment.
  • Ability to handle and prioritize multiple tasks and projects.
  • Track record of working across an organization to get things done.
  • Ability to learn quickly and think strategically.
  • Proficient in Excel, Word, PowerPoint

Benefits

  • Time to Recharge: Flexible time off (FTO), 15 paid holidays
  • Time to Recover: Paid sick time
  • Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
  • Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
Epsilon logo

Epsilon

3.7 Glassdoor

Epsilon Systems is a 100% employee-owned professional and technical services company founded in 1998 and headquartered in San Diego. We are dedicated to delivering high-quality products and services to defense and commercial customers worldwide, including the Department of Defense, Department of Energy, Department of the Interior, and Department of Homeland Security. Our sustained growth in size, capability, and reputation reflects our focus on customer success, our employees’ expertise, and the strength of our management team.Our business units:-Modernization & Engineering Sector: A premier NAVSEA-certified Alteration Installation Team (AIT) provider to the U.S. Navy, offering ship alteration installations, repair, technical services, and logistics support for NAVSEA, NAVAIR, Regional Maintenance Centers, and Military Sealift Command.-Ship Repair Sector: Offers comprehensive marine engineering, assessment, maintenance, and ship repair services for all classes of U.S. Navy ships. We provide the capacity and technical expertise to meet any shipboard repair or maintenance needs.-Epsilon C5I, Inc.: Specializes in Command, Control, Communications, Computers, Combat Systems, and Intelligence (C5I) support. Our capabilities include solutions for software and systems engineering, signal intelligence, cryptologic programs, and cybersecurity.-Advanced Products (AP): Provides design, build-to-print, assembly, testing, and integration for electrical, mechanical, and electronic systems for the U.S. Navy, foreign military sales, and commercial customers. -Technology Solutions: Develops systems for operational readiness and nuclear operations. Our Epsilon XR team specializes in virtual, augmented, and mixed reality training, simulations, and e-learning.-Mission Services: Provides secure communications, satellite systems, network operations, environmental management, fleet technical assistance, and logistics support for U.S. Navy operations.

Founded in 1998
San Diego, California, USA
65% recommend to a friend
85% CEO approval

Marketing Team

Median Career Experience
18 years
Median Tenure
5.6 years
Marketing Roles Posted (Last 30 Days)
9