Responsibilities - Gather project requirements and manage all production aspects with vendors, updating delivery timetables and project status. - Input specifications and data into internal procurement system, including quotes, purchase orders, and invoices. - Execute projects within contract timelines, budgets, and quality standards. - Build client relationships and channels for smooth handoffs and ongoing communication. - Liaison between internal/external stakeholders, agencies, and suppliers to ensure on-time, on-budget delivery. - Execute production efficiently following defined business processes. - Identify and develop programmatic, economical solutions for clients and HH Global. - Provide high-quality customer service with timely status updates. - Assist Account Managers with account and project updates for key presentations. - Escalate production issues to management when needed. - Collaborate with Strategic Sourcing to evaluate suppliers and drive cost efficiencies. - Engage in consultative partnership with clients to improve marketing goals. - Ensure SLA/KPI tracking aligns with client standards and internal targets. - Handle multiple complex direct mail product categories. - Be prepared to attend press checks with clients and subject matter experts as needed. Requirements - 3+ years of Direct Mail production experience. - Bachelor’s degree or equivalent work experience. - Proven track record in purchasing within manufacturing, client, or agency settings. - Experience with vendor negotiations and project management. - Advanced proficiency in Microsoft Excel. - Ability to learn new technology for professional use. - Ability to work independently with goal-driven mindset. - Client communication and problem-solving experience with a solution focus. - Experience thriving in fast-paced environments. Nice_to_have - Additional eStore/inventory experience a plus. Benefits - Healthcare, dental, vision insurance - Short-term and long-term disability coverage - 401k with discretionary company match - PTO and company holidays