Responsibilities

• Build and scale the sales enablement program, including the onboarding curriculum, demo certification, objection handling, and competitive education
• Improve sales ramp time and effectiveness by creating high-impact content such as one-pagers and cheatsheets, then turn your best assets into reusable templates and repeatable systems rather than one-off deliverables
• Translate complex product capabilities into clear messaging, sales narratives, and customer-facing value propositions that AEs can quickly internalize and deliver confidently
• Partner closely with Engineering and Sales leadership to ensure AEs are prepared to position and sell new capabilities effectively, and establish a workflow that converts every release note and product update into draft enablement within days, not weeks
• Identify friction points in the sales process and build assets that help move deals forward
• Listen to Gong calls regularly to understand what's working / what's not, then design agentic AI workflows that mine those calls at scale: auto-surfacing emerging objections, competitive mentions, and winning talk tracks so enablement updates itself based on what's actually happening in the field
• Prototype, deploy, and own an AI-powered enablement engine: agents that draft cheatsheets, certification scripts, and training modules from product specs, Gong insights, and your messaging frameworks, with you setting the standards, reviewing the output, and keeping quality high
• Become the internal model for how a modern enablement function operates: measurably more output per person, faster time-to-ramp, and an enablement library that stays current automatically as Serval ships

Requirements

• 3+ years of product marketing experience at a high-growth B2B technology company, with sales enablement being a key component
• This role will be leveled according to the number of years of experience
• Strong oral and written communication for various audiences, including technical content
• Comfort using AI tools in your daily workflow and genuine excitement about building agentic systems to scale your own output (direct experience is a plus, aptitude and appetite are required)
• Willingness to travel domestically to train AEs at other offices
• Bachelor's required

Benefits

• Impact : Be a key player in shaping the success of our product and company.
• Growth : Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
• Culture : Join a culture that values innovation, ownership, accountability, and fun.