Responsibilities

• Test new platform features, enhancements, and workflow updates prior to release
• Conduct structured user acceptance testing (UAT)
• Identify, document, and track bugs or usability issues
• Validate system outputs for accuracy and alignment with business needs
• Provide organized feedback on usability and process improvements
• Translate business requirements into clear testing scenarios
• Partner with product and engineering teams to clarify expected functionality
• Assist with coordinating feature releases and system updates
• Track open issues and enhancement requests
• Communicate updates and timelines to stakeholders

Requirements

• 1-3 years of professional experience in analytics, systems support, QA, operations, or related roles
• Experience with software testing, QA processes, or user acceptance testing
• Familiarity with project management tools (e.g., Wrike, Jira, Asana)
• Media, advertising, or marketing analytics experience
• Strong attention to detail and structured problem-solving skills
• Clear written and verbal communication skills
• Ability to manage multiple tasks and timelines effectively
• Comfortable learning new systems and tools (coding experience not required)

Preferred

• Experience with BI tools such as Tableau or Power BI
• Basic understanding of databases or data structures
• Experience working with distributed or offshore teams

Benefits

• While we maintain a highly flexible work culture for all, our local candidates are encouraged to use our updated office space in Sandy Hook, CT which allows you to take part in our office culture and team development that naturally occurs in office.
• If you need to take a break from work, there is a beautiful waterfall and serene stream just outside our front door.
• Our team working remotely is invited to the office a minimum of two times per year for our Summer Party and again for the Holiday Party.