PATIENT COMMUNICATIONS SPECIALIST, FCH - MARKETING

Milwaukee, WI (Hybrid)

Salary Not AvailableMid Level3+ years expFull time

Posted 4 months ago

Job Summary

Drive region-wide patient communications strategy and brand-consistent messaging across a multi-site network.

  • Own regional patient communications development and execution.
  • Must-have: 3+ years in patient or healthcare communications.
  • Cross-functional collaboration with Brand Experience team and site stakeholders.

Job Description

Responsibilities

  • Support the development, production and maintenance of a region-wide patient communications strategy.
  • Ensure that patient communications are patient-friendly and brand-consistent.
  • Report to the Manager of Brand Experience and work as part of the Brand Experience team.
  • Collaborate with stakeholders across the organization to implement and maintain a seamless patient and visitor experience.

Requirements

  • A minimum of 3 years experience in patient communications, health care marketing or consumer communications is required.
  • Bachelor's Degree marketing, communications, public relations or journalism is required.
  • Demonstrated excellence in project management and execution.
  • Strong written and verbal communication skills, with the ability to tailor messaging to written, web and digital communication channels.
  • Strong organizational and time management skills.
  • Ability to work independently and as a team.
  • Ability to make sound judgments and problem solve effectively.

Preferred

  • Experience with electronic medical records systems (Epic), content management systems and digital technologies (mobile applications)
  • Experience in using voice of customer feedback to improve communications

Benefits

  • Paid time off
  • Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
  • Academic Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan - 403b
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
Froedtert Health logo

Froedtert Health

The Froedtert & the Medical College of Wisconsin health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma Center at Froedtert Hospital, Milwaukee, an internationally recognized training and research center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes 10 hospital locations, more than 2,300 physicians and more than 45 health centers and clinics, draws patients from throughout the Midwest and the nation. In our most recent fiscal year, outpatient visits were more than 1.6 million, inpatient admissions to our hospitals exceeded 57,500 and visits to our network physicians totaled more than 1.28 million.In addition to Froedtert Hospital, the network includes Froedtert Bluemound Rehabilitation Hospital, Froedtert Holy Family Memorial Hospital, Froedtert Menomonee Falls Hospital, Froedtert West Bend Hospital and Froedtert Community Hospital with locations in Mequon, New Berlin, Oak Creek and Pewaukee. The health network represents the collaboration of Wisconsin’s largest multispecialty physician practice with two community-based physician groups. In 2017, an existing affiliation with the former United Hospital System was expanded to include what is now known as Froedtert Pleasant Prairie Hospital and related clinics in the network. In 2024, Froedtert Health and ThedaCare became one organization, making it possible for the health network to enhance access to care for more people in Wisconsin.

Founded in 1965
Milwaukee, Wisconsin, USA
4.8K employees

Traffic Signals

Monthly Visitors
1.6M
Monthly Google Ads Budget
$262.7K
Traffic Source Mix
Search
30.4%
Direct
62.9%
Referral
5.7%
Social
0.5%
Paid
0.4%

Headcount Trend

Current headcount: ~4.8K

Recent News

Froedtert Health logo

PATIENT COMMUNICATIONS SPECIALIST, FCH - MARKETING

Froedtert Health · Milwaukee, WI · Hybrid