Responsibilities

• - Learn Notion's post-sales operating model, regional execution model, and current install-base growth priorities.
• - Partner with RevOps, Data Science, Finance, Sales, Outcomes, and Services leaders to develop a practical view of the key drivers and leading indicators behind retention and expansion.
• - Identify a focused set of priority growth programs or plays to support the business in the near term.
• - Build the initial program plans, success metrics, stakeholder map, and operating cadence for those priority initiatives.
• - Partner with regional teams to understand how global programs should be adapted for local execution.
• - Create clear documentation, field-facing materials, and executive-ready updates that help teams align and act.
• - Establish a repeatable rhythm for reviewing progress, capturing learnings, and improving.
• - Help build a clear, shared view of the drivers behind expansion and adoption across Notion's customer base.
• - Design and scale global programs that support customer adoption, value realization, cross-sell, upsell, and durable growth.
• - Partner with regional and functional leaders to turn local learnings into repeatable playbooks, programs, and operating cadences.

Requirements

• - Experience in management consulting, investment banking, business operations, or post-sales GTM operations.
• - Strong analytical and structured problem-solving skills; you can turn ambiguous business questions into clear frameworks, insights, and recommendations.
• - Proven ability to design and manage cross-functional programs from strategy through execution.
• - Strong stakeholder management across senior leaders and operating teams, with the ability to align people around a shared plan.
• - Excellent written communication, including crisp strategy docs, program plans, executive updates, and field-facing materials.
• - Comfort working in a global organization where programs need a strong central strategy and room for regional adaptation.
• - Ability to operate autonomously, prioritize effectively, and bring structure to fast-moving, ambiguous work.
• - Strong business judgment and curiosity about what drives customer adoption, retention, and expansion.

Preferred

• - Familiarity with usage-based, consumption-based, or product-led growth models.
• - Experience building or scaling global programs across multiple regions or customer segments.
• - Exposure to pricing, packaging, services, partners, or monetization initiatives.