Responsibilities

• Provide day-to-day support to franchisees by answering questions and assisting with onboarding, operational resources, and marketing support.
• Coordinate, update, and distribute approved marketing materials, including locating templates and making simple edits in Canva as needed.
• Perform administrative support tasks, including email management, document organization, shipping, scheduling, and general office coordination.
• Assist with franchise onboarding by preparing and shipping welcome boxes, franchise manuals, and other onboarding materials.
• Reconcile financial records using QuickBooks and track expenses using Excel or Google Sheets.
• Prepare, send, and manage documents through DocuSign.
• Organize and maintain digital and physical files to ensure accurate records.
• Support company operations by maintaining templates, assisting with special projects, and helping improve internal processes.
• Manage monthly accounts and billing
• Meet with team members regularly on video calls

Requirements

• Experience with QuickBooks, Excel/Google Sheets, Canva and DocuSign preferred.
• Strong organizational, communication, and time management skills.
• Comfortable using Canva to make simple edits to existing templates and marketing materials.
• Self-motivated with the ability to prioritize tasks and adapt in a fast-paced environment.
• Friendly, resourceful, and committed to providing excellent support to both franchisees and the internal team.
• Strong communication
• Business coaching

Preferred

• On-site training is provided. If you're eager to learn and have a strong work ethic, we encourage you to apply even if you don't meet every qualification.

Benefits

• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance