Operations & Administrative Coordinator

Boston, MA (Hybrid)

Salary Not AvailableEntry LevelPart time

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Support operations for a small agency by handling admin, HR, finance, and process improvements.

  • Own day-to-day operational tasks across invoicing, vendor payments, and onboarding.
  • Must-have: Prior agency or small-business ops experience and familiarity with HubSpot, Monday.com, Slack, Box, Zoom, Gusto, and Harvest.
  • Standout: Highly organized, proactive, and able to work independently in a remote-first environment.

Job Description

Responsibilities

  • Manage client invoicing in coordination with Daniel; track outstanding payments and follow up as needed
  • Support expense tracking and vendor payments
  • Assist with new hire logistics — tech setup, tool access, and onboarding coordination
  • Conduct first-round resume reviews for open roles
  • Maintain HR records and support benefits administration in Gusto
  • Manage software subscriptions, renewals, and vendor relationships
  • Oversee the Hencove online swag store and team merchandise orders
  • Maintain an organized inventory of tools, accounts, and licenses
  • Coordinate internal meetings and external calls; proactively flag conflicts and protect time for high-value work
  • Keep HubSpot up to date with contact records, activity logs, and pipeline status

Requirements

  • Prior experience at a marketing or creative agency, professional services firm, or small business in a similar or adjacent role is strongly preferred
  • Comfort with our tech stack — HubSpot, Monday.com, Slack, Box, Zoom, Gusto, and Harvest

Preferred

  • Operationally sharp — you see what needs to get done and you do it without being asked twice
  • Direct and confident — you communicate clearly, you push back when it makes sense, and you don't need a lot of handholding or affirmation to do good work
  • Thick-skinned — you appreciate direct feedback and dish it out when warranted; if you see Daniel doing something you should be doing instead, you say so
  • Highly organized and dependable — detail matters to you; things don't fall through the cracks on your watch
  • Comfortable with ambiguity — this is a small agency, and the work varies; you adapt without making it a big deal
  • Low-maintenance — you are self-sufficient and bring solutions, not problems

Benefits

  • Part-time, approximately 20–25 hours per week with a flexible schedule that adapts to your life
  • Competitive hourly rate commensurate with experience and 401(k) with employer match
  • Ideally, one in-person day per week or bi-weekly at a mutually convenient Workbar location
  • Plenty of gifts, goodies, and team activities both in-person and remote
  • Access to Workbar coworking spaces across the Boston area with free weekly lunches
Hencove logo

Hencove

Marketing is about making powerful connections between disparate things—businesses to businesses, people to people, and brands to their audience. And often, it’s the unexpected unions that produce the most delightful results. Like our team joining yours. We partner with innovative companies that solve complex problems in healthcare, finance, technology, and professional services—and the industries where they intersect, like healthtech and financial services. We’re a full-service agency, combining our individual skills, perspectives, and experiences to form a versatile creative and strategic marketing department that builds and continuously improves brands.

Founded in 2014
Watertown, Massachusetts, USA
17 employees (13 in marketing)

Traffic Signals

Monthly Visitors
1.8K
Traffic Source Mix
Search
12.3%
Direct
72.8%
Referral
4.9%
Social
9%
Paid
1%

Headcount Trend

Current headcount: ~17

Marketing Team

Marketing Team Size
10 (59% of company)