Online Community Manager (Discord & Reddit & Forum)

Los Angeles, CA (Remote)

$4K/mo – $6K/moMid Level3+ years expContract

Posted 3 months ago

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Job Summary

Own and grow the HeyGen community across Discord and Reddit, turning updates into engaging, safe participation.

  • Own day-to-day activity across platforms and launch campaigns that drive participation.
  • Must-have: 3+ years managing Discord or Reddit communities.
  • Standout: Track record of end-to-end community projects and creator advocacy.

Job Description

Responsibilities

  • Grow and manage HeyGen’s Discord with a focus on daily engagement and positive interactions
  • Show up on Reddit in a way that feels natural, helpful, and relevant
  • Build relationships with creators, contributors, and early advocates
  • Help members feel seen, heard, and excited to participate
  • Launch campaigns like challenges, prompts, and showcases that encourage participation
  • Develop recurring moments such as weekly threads, events, or creator spotlights
  • Turn product updates into opportunities for the community to explore and share
  • Create simple, effective formats that make it easy for people to join in
  • Manage day-to-day community activity across platforms
  • Plan and maintain a clear content and engagement rhythm

Requirements

  • 3+ year experience managing Discord and/or Reddit communities
  • A strong sense of what makes people engage and participate
  • Strong track record of end-to-end community projects
  • Comfortable being active in online communities and internet culture
  • Clear, thoughtful communication skills
  • Able to balance creativity with execution
  • Proactive and self-directed

Preferred

  • Experience with AI, creator tools, or video platforms
  • Familiarity with HeyGen or similar products
  • Basic design skills (Canva, Figma, etc.)
  • Experience running community campaigns or events
  • Experience with Developer communities
HeyGen logo

HeyGen

3.5 Glassdoor

At HeyGen, we help you grow your business through the magic of visual storytelling. Creating professional-quality videos can be daunting, but HeyGen makes it easy for everyone—no camera or specialized skills required.

Founded in 2020
Los Angeles, California, USA
283 employees (38 in marketing)
62% recommend to a friend
70% CEO approval

Traffic Signals

Monthly Visitors
8.6M
Monthly Google Ads Budget
$11.2K
Traffic Source Mix
Search
34.6%
Direct
59.8%
Referral
4.4%
Social
0.9%
Paid
0.3%

Headcount Trend

Current headcount: ~283

Marketing Team

Marketing Team Size
25 (9% of company)
Median Career Experience
12 years
Median Tenure
1.7 years

Funding

Total Funding
$69M
Last Raise
Series A, 2 years ago