Responsibilities

• Lead units in completing marketing promotions, voluntary meal plan campaigns, and catering and retail sales drivers.
• Ensure adherence to Chartwells’ residential, retail, and catering brand standards, including brand identity, visual merchandising, and guest experience platforms.
• Collaborate with campus communities to improve partnerships and support awareness of dining programs, including sustainability, nutritional and dietary awareness, and the residential dining experience.
• Coordinate the execution of events and guest feedback programs.
• Develop marketing collateral and communication pieces, such as brochures, newsletters, programming announcements, and promotional guides.
• Support new business and retention efforts through guest feedback, proposal development, and presentations.
• Contribute to the development and execution of sector marketing and innovation initiatives.

Requirements

• BS degree or equivalent experience in Marketing, Culinary, Hospitality, or Hotel Management preferred.
• Minimum of three years of marketing management experience, with a preference for contract foodservice experience.

Preferred

• Interpersonal skills to influence without direct authority, ensuring high standards and accountability across the field.
• Strong presentation skills, capable of addressing content with various collaborators, from regional support levels to field and front-line associates.
• Diligent with strong writing skills to craft and maintain brand materials and voice.
• Basic understanding of financial components in contract food service, including revenue, margin, costs, and risks.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave