Membership Specialist

Rochester, NY (On-site)

$16/hr – $30/hrMid LevelFull time

Posted 7 weeks ago

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Job Summary

Own frontline guest engagement and membership conversion in a fitness setting, combining sales outreach, in-person tours, and member servicing to impact signups and retention.

  • Sales & Outreach: Drive outbound calls and tours to convert guests into members and meet sales targets.
  • Member Servicing: Answer inquiries and handle account questions to support retention and satisfaction.
  • Brand Touchpoint: Represent the facility in the community and reinforce brand awareness through interactions.

Job Description

Responsibilities

  • Sales (Meeting and exceeding our sales goal)
  • Marketing (Creating brand awareness in our community)
  • Taking guests on tours of our state of the art facilities
  • Making outbound calls to potential members
  • Answering calls and questions to current members / servicing accounts

Requirements

  • Sales experience
  • Fitness experience
  • Workout knowledge
  • Customer service experience
  • Competitive attitude
  • High energy
  • The ability to influence different dynamics in the workplace

Benefits

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
LA Fitness logo

LA Fitness

2.9 Glassdoor

LA Fitness is a privately owned fitness club chain. LA Fitness has hundreds of health clubs gyms and millions of members across US and Canada. In an industry often equated with fad and fashion, LA Fitness has steadily increased its presence by focusing on the one lifelong benefit valued by everyone: good health. Established in Southern California in 1984, LA Fitness continues to seek innovative ways to enhance the wellbeing of its members. Today, LA Fitness’ state-of-the-art clubs span the continent and continue to expand. LA Fitness’ strong and successful growth stems from its commitment to understanding and meeting the distinct needs of each community it serves. With a wide range of amenities and a highly trained staff, LA Fitness can provide fun and effective workout options to family members of all ages and interests.Website - http://www.lafitness.comFacebook - https://www.facebook.com/LAFitnessTwitter - http://www.twitter.com/LAFitnessGoogle+ - https://plus.google.com/+lafitnessYouTube: http://www.youtube.com/lafitness

Founded in 1984
Irvine, California, USA
15K employees
40% recommend to a friend
41% CEO approval

Traffic Signals

Monthly Visitors
2M
Monthly Google Ads Budget
$204.1K
Traffic Source Mix
Search
54.7%
Direct
37%
Referral
6.4%
Social
0.7%
Paid
1.1%

Headcount Trend

Current headcount: ~15K

Marketing Team

Marketing Roles Posted (Last 30 Days)
2

Funding

Last Raise
Private Equity, 18 years ago

Funding History

  • Dec 2007
    Private Equity
  • Aug 2005
    Private Equity
  • Jan 2001
    Series Unknown

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