Member Experience & Social Media Coordinator

Lake Orion, MI (Unknown)

Salary Not AvailableEntry LevelPart time

Posted 22 hrs ago

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Job Summary

Lead the member experience at the front desk and drive online engagement by creating content, supporting events, and promoting programs.

Own welcome and check-in flow to ensure a great first impression
Drive member engagement through content creation and social media
Support promotions, campaigns, and community events

Job Description

Responsibilities

Welcome every athlete and member with exceptional customer service.
Check members in and ensure every visit is a great experience.
Answer phones, emails, and text inquiries.
Schedule evaluations and introductory workouts.
Assist with membership sales and retention.
Keep the lobby, front desk, and retail area organized and professional.
Build genuine relationships with members and families.
Capture photo and video content during training sessions.
Create engaging Instagram, Facebook, and TikTok content.
Post daily stories, reels, and member highlights.

Requirements

Friendly, confident, and outgoing personality.
Excellent communication and customer service skills.
Comfortable talking with parents, athletes, and adult members.
Experience with Instagram, Facebook, TikTok, and Canva is preferred.
Strong organizational skills and attention to detail.
Ability to multitask in a fast-paced environment.
Self-motivated and able to take initiative.
Passion for fitness, athletics, health, or sports is a huge plus.
Photography or video editing experience is a bonus.

Preferred

Photography or video editing experience is a bonus.

Benefits

Flexible schedule
Health insurance
Training & development

D1 Training

3.4 Glassdoor

D1 Training is a leading fitness concept that utilizes the five basic tenets of athletic-based training to help people of all ages achieve their sport and fitness goals.All D1 Training locations offer four age-based programs including Rookie (ages 7-11), Developmental (ages 12-14), Prep (ages 15-18), and Adult (ages 18+). Each fitness program is based on the five athletic-based training tenets: dynamic warm-up, performance series, strength program, core and conditioning, and cool down. To ensure athletes are on track to meet sport and fitness goals new workouts are created every eight weeks by D1’s National Training Panel, led by Bartholomew, optimized for desired results. Outside of group workouts, D1 Training offers one-on-one training with world-class coaches which has been utilized by professional and Olympic athletes. D1 Training currently has more than 170 open facilities with 250+ in development, and the brand expects more than 125 locations operating in the next three years. For more information on D1 Training and franchise opportunities, please visit https://www.d1training.com/ and https://www.d1franchise.com.

Founded in 2001

Franklin, Tennessee, USA

1.2K employees (35 in marketing)

www.d1training.com

1% recommend to a friend