Responsibilities

• A proactive self-starter who takes ownership, is organized, efficient, and mindful of deliverables and deadlines
• Comfortable enforcing standards and driving compliance
• Naturally curious about better ways of working
• Practical and grounded in execution, not hype
• Highly organized with strong prioritization instincts
• Comfortable influencing senior team members
• A strong communicator – verbally, in writing, as well as in meetings, during presentations, and with clients
• Comfortable in a client-facing environment
• Diligent and comfortable with numbers
• Willing to learn new skills, and tools

Requirements

• 2-3 years of experience in operations, media, or project management within an agency, media, or similarly fast‑paced environment (Operations team experience a plus, but not required)
• Demonstrated experience supporting or improving operational workflows, including process standardization, documentation, and compliance across teams or markets
• Practical proficiency with AI-enabled productivity tools (e.g., AI assistants, workflow automation, reporting or documentation tools) and a clear understanding of how to apply them responsibly in day‑to‑day operations
• Ability to drive AI adoption and best practices by partnering with cross‑functional teams, supporting training, and reinforcing approved tools and ways of working
• Strong project management sensibility, with the ability to manage multiple deliverables, timelines, and stakeholders simultaneously in a lean team environment
• High attention to detail and comfort working with numbers, including tracking hours, reviewing billing inputs, and supporting financial and commercial operations
• Excellent communication skills, including written documentation, presentations, and facilitation with internal teams and clients
• Comfort operating in a global, client-facing environment, including coordinating across regions and time zones and enforcing compliance with global processes
• Advanced proficiency in Microsoft Office and Google Workspace, particularly Excel/Sheets and PowerPoint/Slides; ability to quickly learn and adopt new systems and tools
• Bachelor’s degree required
• Systems Knowledge Expectations: Google Workspace & Gemini; Microsoft Office & Copilot; MediaOcean (MBox and Prisma); Slack

Preferred

• Experience supporting AI or automation pilots within operations, finance, or account management
• Exposure to AI governance, tool vetting, or compliance frameworks in a corporate environment
• Global or multi‑market operations experience
• Project management experience

Benefits

• medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.