Responsibilities

• Co-design experimentation roadmaps with customers, weighing their media plan and operating goals to make the best use of their testing slots, pushing them toward the highest-impact test, not just the easiest one.
• Shepherd customers through the full experimentation process: design, implementation, interpretation, and action, serving as a trusted partner who simplifies complex concepts into clear, believable recommendations.
• Tie learnings to budget and strategy decisions, so testing changes what a customer actually does, not just what they know.
• Advise customers on best practices to maximize value and ROI, connecting their business questions to Haus product offerings, and confidently explain the science behind experimentation to dispel distrust and skepticism.
• Build strong, long-term relationships with key stakeholders across your customers' organizations.
• Partner closely with Product, Science, and Engineering to translate customer requests into scalable product features.
• Identify risks or escalations and manage them with a complete ownership mentality, bringing in the right internal resources.
• Contribute collateral, resources, playbooks, and workflows that balance quality of service with designing for scale.
• Support customer renewals in partnership with Account Managers, and identify qualified cross-sell and expansion opportunities.

Requirements

• 4+ years as a growth marketer or in a marketing-science role, with real ownership of budget decisions, not just reporting on them, whether from doing the job or partnering closely with it as an agency or platform.
• Fluent understanding of paid media buying; comfortable speaking budgets and advanced analytics credibly with a customer's analytics team.
• A passion for experimentation, data analysis, and storytelling.
• Comfort navigating ambiguity without a clear playbook, leaning on data and org relationships to move forward, spotting the underlying need, and proposing the solution rather than waiting to be told.
• Experience in a customer-facing relationship role, collaborating with stakeholders across customer organizations.
• A track record thriving in an early-stage or highly ambiguous environment, producing high-quality work at a rapid pace while juggling multiple projects.
• Scrappy and resourceful; you unpromptedly fill gaps to keep your customers moving.
• Strong written communication and experience presenting to customers and executives.

Benefits

• Flexible PTO - take time when you need it!
• Equity – Startup environment with part-ownership in our successes
• Top of the line health, dental, and vision insurance - multiple plan options so you can pick what fits you best
• WFH stipend to support the set up you need to be productive
• Events & Offsites – opportunities to connect and celebrate in real life!
• Free Lunch – Grab a bite on us when you choose to work from the office (hub locations include SF, NYC and Seattle)
• New Parent Leave – take time to welcome your newest Hausmate