Responsibilities

• Develop and implement a comprehensive communications strategy that supports organizational goals, initiatives, and priorities.
• Develops, interprets, and recommends communications policies, standards, and guidance to ensure consistent, accurate, and compliant messaging across the organization.
• Evaluates emerging issues, legislative and regulatory changes, and organizational priorities to determine appropriate communications strategies and policy direction.
• Ensure aligned messaging with EOLWD as appropriate.
• Ensure consistent messaging across all platforms, materials, and audiences.
• Provide strategic counsel to leadership on communications opportunities, risks, and emerging issues.
• Lead internal messaging to support staff alignment, organizational updates, and change management.
• Produce clear, timely communications for leadership, including announcements, talking points, and briefing materials.
• Maintain communication channels that support transparency, engagement, and information flow across teams.
• Manage public‑facing communications, including press releases, newsletters, website content, and social media.

Requirements

• Experience needed for this role centers on strong communication expertise, strategic judgment, and the ability to operate effectively in a complex, fast‑moving environment.
• The position requires a solid foundation in communications or related fields, with advanced writing, editing, and storytelling skills that make complex information accessible to diverse audiences.
• Candidates need demonstrated experience managing multi‑channel communications, leading projects, and collaborating with leaders, staff, and external partners.
• Technical proficiency with digital tools, analytics platforms, and content management systems is essential, along with the ability to work independently, manage multiple priorities, and adapt to changing circumstances.
• Strong interpersonal skills, sound judgment, and familiarity with public sector or workforce development environments further strengthen readiness for the role.
• These requirements are not intended to substitute for additional skills required by state law for positions at this level.
• Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Benefits

• Comprehensive Benefits
• When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package.
• We take pride in providing a work experience that supports you, your loved ones, and your future.
• Want the specifics? Explore our Employee Benefits and Rewards!
• The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.