Responsibilities

• Manage YWCA Utah’s social media presence across platforms, including content creation, scheduling, and community engagement.
• Draft and distribute email communications to community members, volunteers, and general audiences in coordination with the Donor Engagement Manager, who retains ownership of donor-facing fundraising communications.
• Maintain and update website content to ensure accuracy and alignment with current programs and events.
• Ensure marketing materials—print and digital—are current, on-brand, and available for staff use.
• Coordinate with external vendors for graphic design and video production needs as needed.
• Support event promotion and community outreach efforts for fundraising and stewardship events.
• Recruit, screen, onboard, and schedule volunteers for YWCA Utah programs and events, including our major volunteer event.
• Serve as the primary point of contact for individual and group volunteers throughout their engagement.
• Maintain volunteer records and track hours and outcomes in the organization’s CRM and volunteer management systems.
• Develop and distribute volunteer communications including orientations, schedules, thank-you outreach, and impact updates.

Requirements

• 1–3 years of experience in marketing, communications, volunteer coordination, or a related field.
• Strong written communication skills with an ability to tailor messaging for different audiences and platforms.
• Comfortable managing social media platforms and email marketing tools.
• Highly organized with the ability to manage multiple projects and deadlines simultaneously.
• Proficiency with Microsoft Office Suite; comfort learning new software and database systems.
• Genuine commitment to YWCA Utah’s mission and values around racial and gender equity.

Preferred

• Experience with volunteer management software or CRM
• Familiarity with website content management systems
• Background in nonprofit communications or community engagement.
• Graphic design, photography, or multimedia skills are a plus but not required—we outsource specialized design work

Benefits

• Paid parental leave (16 weeks after 12 months of employment)
• Generous package of vacation, sick, and bereavement time available to all employees (amount accrued varies based on hours/week)
• Health, dental, vision, voluntary life, accident, and hospital indemnity insurance eligibility for employees, partners, and dependents
• 15 paid holidays
• Employer retirement contribution of up to 10.5% of gross annual salary when eligible
• Professional development with internal and external training opportunities
• Free Employee Assistance Program providing counseling options to employees, partners, and dependents