Responsibilities

• Platform administration
• Manage day-to-day access and role-based permissions, for Marketing, across all Marketing platforms; provision and deprovision users promptly & maintain an access log
• Configure and maintain marketing stack: field mappings, object relationships, workflow logic, and automation settings
• Monitor platform health daily: uptime, sync errors, API rate limits, workflow failures, and broken automations – defined response SLAs by severity level
• Assist in managing vendor relationships for all stack tools
• Review platform release notes on each vendor cycle; evaluate new features for adoption and brief the team on relevant changes before they roll out
• Integration health/data flow (across the MarTech stack)
• Own and maintain the integration map of MarTech systems: active connections between platforms, the direction of each flow, sync frequency, field mapping, data dictionary
• Monitor integration layer daily – native connectors, iPaaS middleware, and custom API connections – including error logs
• Enforce data flow standards: field naming conventions, ID resolution logic, deduplication rules, and sync cadence for every system pairing

Requirements

• Bachelor's degree or equivalent practical experience in a technical or marketing discipline
• 3-5 years in Marketing Operations role, specifically focused on Marketing Technology or Systems Administration
• Proficiency working with and administering the following: Marketing Automation Platform (MAP) (Pardot, Marketo, Hubspot), CRM (Salesforce.com), iPaaS tools (Workato, Tray.io, ABM platforms (6sense, Demandbase), content intelligence tool (PathFactory)
• Exposure and understanding of global compliance regulations (GDPR, CCPA, CASL)
• Demonstrated ability to use AI tools (ChatGPT, Claude, or equivalent) to meaningfully accelerate operational work
• Additional technology experience with content enablement platform (Highspot), webinar technology (BrightTalk, or Zoom events), event technology (Bizzabo or Swoogo), and/or web analytics (Google Analytics or Snowplow)
• Experience designing prompt-driven workflows or AI-assisted automations in an operations or systems context
• You align with our values Curiosity, Integrity, Kindness, Humility, & Builders and are committed to creating an environment where these values flourish in our teams

Benefits

• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
• We help you prepare for your financial future with our 401(k) plan.
• We prioritize your work-life balance with our unlimited PTO.
• We reward your work with opportunity for growth and advancement.