Responsibilities

• Campaign Management : Manage marketing automation campaign processes, proactively researching and implementing the latest campaign best practices, strategies, and product releases. Implement and manage the global campaign framework in marketing automation to ensure there are standardized templates, audiences, and workflows.
• Process Management : Create and maintain comprehensive standard operating procedures for MAP and Asana in the MarkOps Hub, ensuring knowledge transfer and operational continuity.
• Enablement : Train marketing teams on Asana and Marketo standards, templates, audiences, and workflows.
• Collaboration : Support global demand generation and field team by thinking through business and technical requirements to deploy new use cases in MAP and Asana.
• System Governance: Maintain Marketo and Asana’s organizational structure including naming convention, folder structure, teams and user roles, project and program templates, key fields, and ongoing archiving strategy
• Audience Segmentation: Build and maintain audience data sets, field mapping, and structure
• Martech Management: Support essential marketing technology processes including user provisioning and procurement.

Requirements

• 3+ years of experience as HubSpot or Marketo Super Admin
• Campaign building expertise: You've built and run complex multi-step email journeys
• Data management: Expertise in lead processes, lead routing, consent compliance, and data hygiene
• Technical problem-solving: You can troubleshoot issues and debug MAP workflows under minimal supervision
• Technical writing: Demonstrated ability to create and maintain technical documentation and SOPs
• Project management: Experience managing multiple priorities and familiarity with SCRUM
• Enablement mindset: Excellent communication skills with ability to train and enable non-technical stakeholders

Nice To Have

• Marketing automation platform certification (Marketo Certified Expert or HubSpot Marketing Software Certification)
• Integrations: Design and build integrations between marketing automation and other applications or data sources
• Experience with CRM systems (Dynamics, HubSpot, or Salesforce)
• Background in technical writing, process optimization and change management
• Understanding of HTML/CSS for email and landing page customization
• Experience working in global or multi-regional marketing organizations

Benefits

• comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO)
• bonuses, commissions, or equity (RSUs)